I had a great experience purchasing my new GMC Terrain. Brian White was my sales rep and helped guide me through the process. He was very helpful and knowledgable. He got me everything that I was looking for without being pushy or intimidating. I will definitely be referring others to Brian.
I have worked with Jamie in service a good number of times since I bought my last two Buicks. My car is under warranty. The battery konked out and about 4:00 in the afternoon, after three jumps in 24 hrs I got to the dealer expecting a need to drop off for a next day appointment. Jamie moved my car right in and had me back on the road with the new battery by 5:00 pm. This was extra special because it was the coldest day of the year, it is my only car and I have no one for back up. My personal responsibillites make it such that I MUST have a dependable car. On a side note, Jamie always remembers me and the cars I drive. This is amazing since he sees thousands of people go through each year ( he has been there many years). That personal connection means a lot. He has always left me with a sense of security, as if someone is looking out for me.
I would highly recommend this dealership. Excellent buying experience and extremely considerate of my time. They answered all my questions from start to finish and gave me a smoking good deal that nobody could touch. No high pressure sales tactics and running back in forth to a sales manager for pricing.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I found my new car from cars website, and when I went to the dealer, the car was in an excellent condition and everything was same as the statement online. The salesman and financial manager are so nice, they made me feel like at home.
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