We went in for service to one vehicle, an the Service Advisor Jeremy mentions about buying the Silverado, which the Courtesy Vehicle was a Silverado. This Dealership is one of the Best that We have been. You can see the Teamwork, from the Service Advisor suggests, then he calls the Salesman. The process was simple, no pushing.
Awesome team that did not pressure me into a purchase, worked on my schedule with appraisals for vehicles, outstanding customer experience and overall very personal able. Received a phone call when the perfect truck pulled on the lot right at closing time- brand new and exactly what I wanted. Willing to find a truck for me before this one showed up. Awesome team and I felt like family the entire time! Thank you so much Strosnider - Saundra and Dave are perfect to work with...even if you give them a tough time along the way :) I will always be a return customer for purchase and service!
I've been doing business with the good folks at Mike's for the past 14 years. My first purchase was shortly after I moved to VA, all the way from CA. I didn't know much about car sales, and since I didn't have my dad or brothers to shop with me, I was a bit nervous. I visited (and left) a number of lots, who I'm sure could tell - or thought they could take advantage of that nervousness. Then I went to Mike's. They were patient as I looked at several cars and asked a million questions (sorry guys), and were also extremely helpful. I drove off the lot, hassle free, with a car I loved and drove for years. I've bought several others from there as well and have recommended this business to my friends. Aside from purchasing, I get all of my vehicles serviced here by their wonderful mechanic. If honesty, quality workmanship, & hassle free transactions are what you look for in a car dealer/shop, Mike's is where you should be. Thanks for the excellent service throughout the years guys!
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