just wanted to thank aleesha,calvin,jim and cody for a job well done during the buying process. received fantastic service from all involved. I will be back. I found a dealership for all my transportation needs.
Just had to take time to rave about the service we have had at Shepherds. We have had routine service, warranty work and now estimates and body work done to our 2014 Chevy truck. Everyone was so friendly and helpful. Made us feel like a customer instead of a problem. And their facilities while you are waiting are awesome. So thankful for such a great dealership so close to home.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford.
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
Leon is my number one salesman. He found me the car I wanted and with comfort. I will recommend him to ANYONE who is looking for new or used. LEON, you are amazing!! Thanks to Hari also for the finance help.
My experience was pretty good, only thing I would say I didn???t like was the salesman didn???t know anything about the truck I purchased. He said there was no remote start, when I got home I figured out that there was. One thing that did upset me was that there was no floor mats in the vehicle, I feel like if someone is spending $40,000 on a vehicle you guys as the dealer should care enough about your customers to put nice floor mats in for them so they don???t have to spend even more money on the vehicle or risk ruining the floors in the vehicle.
Courteous, informative, friendly and willing to meet my needs. Will tell friends to look here first! Beats online shopping! Had used car in mind and Mark went to work to meet my needs .He suggested looking at the newer model but I wanted used. He found some used for me to look over when my husband asked details of newer car and I am now owner of 2019 Equinox! It has all I desired plus some for a price and deal that definitely surpassed the used value. Thank you!
Was a very easy process. And they did the very best to get me the nest deal my new car. Very friendly place 5 star
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