Friendly staff. Great prices fun experience. Have bought several vehicles from this dealership over the years and have never been disappointed. If they were able to sell every type of GM vehicle I would never shop anywhere else.
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
Super happy using cars.com. We were able to narrow down what we wanted before going to the dealers. Josh Hartigan was the perfect salesperson at Walser Nissan Coon Rapids and so was the car we found on cars.com.
Service started when scheduling the appointment. It carried through on routine maintenance, oil change, tire rotation, squeaky door and re-installing rubber pedal on parking brake! I was able to use Happy Holidays $15 off certificate, plus completed rebate offer on the oil used. Thanks for the great service n holiday $15 gift certificate!
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
I'm a return customer with this dealer, I've had exceptionally good customer service from Rick and Lee. They've covered my concerns on every occasion. I've had better luck here than with the new car purchases I've made. I'll keep going back to Voss they're straight up down to earth people.
I have appointment for service. Stood and waited for over 5 minutes for someone to approach or help me but nobody came. Two staff was there by the computer. I tried to talked to one n i have to say excuse me twice before he even answer and look at me. He said that someone will come and talk to me when someone is available. A few minutes later same person I talked to approach me and asked what he can do for me. Didn't even say hi. After my service is done he said your air filter is dirty n hand me my keys n left. Didn't even tell me where my car is n i have to look for it. Very bad customer service. Unbelievable.
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
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