KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
I recently purchased a 2018 Hyundai Elantra Limited from the Gettel Hyundai of Lakewood dealership. Working with one of your associates, Megan Panoja was definitely the highlight of my experience. I have never been treated by such a delightful, kind and knowledgeable individual as Megan. She was very thorough explaining all the bells and whistles of my new vehicle. I would recommend both family and friends in need of a new vehicle to visit your dealership… a beautiful place, wonderful associates, a happy customer. Thank you.
Had an overall good experience w/Jamison and Chelse as well as Jackson. The F&I person (Perry) was VERY PUSHY and I got to the point of almost walking out as I did not need nor want their financing or extra products. Had HORRIBLE experience with Chevy/GM. Vehicle was ordered on June 15,2015 and was suppose to be in on August 6,2018. Vehicle did not arrive at the dealership until Oct.12, 2018. Chevy kept giving different stories for the delay. On Aug. 21 was told the truck was at the transfer point in Dew Fl....On Aug 26, was told the truck was just loaded on rail car at the assembly plant in Arlington Tx.. I had requested the truck be made at the Arlington Tx. plant...It was actually made in mexico. MANY PROBLEMS with the manufacturer but NOT w/ the dealership.
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