Paul was amazing with the purchase of our vehicle. He made the process so easy and was very accommodating. Phil did a great job with our financing. We would recommend this team to everyone
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Excellent buying experience, worth the 55 mile drive. Staff was more than accommodating. Best deal buying and on trade. Highly recommend to anyone looking for new or used cars and trucks.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
Everything went as we had hoped. The car was repaired and now works as before.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
I had great service! They offered to let me test drive a new vehicle overnight. They honored a coupon on a service receipt for $250 off in the sales department. I had a thorough orientation to my new vehicle and they even threw in a tire/key-fob warranty since I was buying a 2017! This is at least the 5th vehicle we have purchased at Young’s and we also have our vehicles serviced there! We wouldn’t go anywhere else! Thank you Young’s!
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
This dealership is AWESOME! I'm never disappointed. From purchasing the car, general service, or damage from hitting a deer (including the courtesy car they provided) . . . NEVER have had a disappointment in the 20+ years I have been doing business with Young Chevrolet!
by Choppers101 from FLORIDA
November 1, 2018
Overall I really like it and enjoy it but the little things annoy me terribly. Re: cracks in dash and rear door window motors and a/c relay, when they know something is bad and put it in anyway. I think of the challenger space craft??
The lease was up on our truck, so was there to check out our options. Want to give a big thank you to Jamie Luchenbill for all her patience and help getting us into a new vehicle. As always everyone was a great help. I'm really pleased with our new 2018 Equinox, I always try to steer people their way when they mention wanting a new vehicle. Have always had good service there whether leasing a new vehicle or having one serviced.
Great value, comfort and reliability
by Harleyjames from Fort St. John British Columbia
September 19, 2018
The SUV has everything we need and a very comfortable ride. I think this vehicle has great value and will be very reliable. My family loves it and we are all very happy with our 2017 GMC Terrian.
Where TeamOne Chevy in Charlotte failed, JJ and everyone at Randy Wise did a great job getting me into a 2018 Acadia. Great doing business with them.
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
This review asks, "Would I buy a vehicle from this dealer?" I want to clarify that I wouldn't buy a vehicle from this dealer, because they no longer manufacture and sell Honda Elements. I will stick with the car I have. I do usually prefer to have my Honda serviced at a Honda dealer though and these guys have usually been pretty good and the staff are extremely friendly.
Water leak front window stabiltrak problems
by Candice92 from Union mills In
January 13, 2019
This is a roomy vehicle and nice to drive . Accept it has more problems then anyone should have in one vehicle . We bought it with 39,000 miles and 3 days later figured out that the front windshield was leaking and dripping into my steering column . The dealership would not take the vehicle back. So I had gmc involved . They gave a warranty for 30,000 additional miles . Within a month later it was a snow storm I was trying to get home and guess what the belt comes off . They tell me I drove it into a snow bank . I say it was not and we live in Indiana and we get snow . So I can’t drive it in the winter now ? There r documented moments where we would lose steering while Turning . And the car would stall . I returned it to the dealership notified gmc and told them I was not coming back for the vehicle . I felt it had to do with water damage because the vehicle had been sitting on the lot in rain snow and ice for months . They gave me my 5 th loaner car and said they would not call until everything was fixed . I still did not want to keep the car felt it was unsafe for my teen to drive . Every light on the vehicle is on constantly and my auto start no longer works . Now the Stabili Trak light is on we get reduced engine power while driving 70 miles an the car just gives out . Pretty sure I smelled something burning the other day . And at that time the vehicle was not having this problem . Maybe GMC just wants these vehicles to catch fire and burn to the ground so they can keep looking the other way !!!! 🤬
Excellent service on body repair, will look at dealership when in market for new vehicle
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
I went in knowing kind of what I was wanting and Wyatt showed me three different car options and explained the difference of each one. I did a test drive of the one I wanted and then he made sure I got a great price. He is open and honest about realistic prices and it makes it easier to know what to expect before you test drive a car. This is my second time leasing and having Wyatt Earp as my agent. Thanks and see you in a few years!
Great vehicle all around
by BCAmarillo from Amarillo, TX
December 20, 2018
We have 5 kids and needed something bigger, the Yukon XL Denali is everything we wanted and better. The bigger engine can tow anything we need.
Great experience Tony Grimaldi is outstanding sales rep.
One of the best cars I have owned
by LNichols from Aurora,IL
November 8, 2018
This car is one of the best I have ever owned. The technology that cars have now is so impressive and the terrain has everything I need. It drives comfortablely and smooth. Gas mileage is good. I can see this car lasting my many years to come!
Excellent experience; Ashley was very friendly, knowledgeable, helpful and professional. She always responded in a timely manner with accurate information. The entire process was thorough but timely. Would highly recommed this dealership
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
Worked with Ashley Elliot and Tom Lynn They were both very friendly and knowledgable It was a very quick and easy process! Thank you very much!
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
From the moment my husband and I walked into the dealership we felt welcomed. Jeff Armstrong, our salesman, was very knowledgeable about the car I was purchasing. He explained everything so clearly, and made this an enjoyable experience. Matt Crabtree, the finance person, made the process painless.
by Kyle J from Adrian, MI
October 9, 2018
The car is perfect for starting my new family. Easily fits 5 and has plenty of room for a car seat. Sleek and stylish exterior.
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