Second time leasing an Acadia Denali from Moore GMC. Buying process was easy and pricing is right on the mark...Dealership is a bit of a throw back with the warmth of a family run business mixed with today's high tech world. Dealership staff is very friendly and knowledgeable. I had a another enjoyable and smooth buying experience dealing with Jolene and Kendra on the business side, Dave in sales and Charlie in service. They truly take the stress out of the buying a new vehicle.
I am a buyer from California and was shopping for a car. Moore GMC had a Mercedes that i was interested in.I emailed sales in regards to the vehicle and got Mike Porter. My overall experience with Mike has been astonishing from beginning to end. He answered all of my questions in a timely manner even on his day off. He made it very easy and comfortable for me to buy the vehicle and the vehicle was picked up and ready for transport the day that i was pushing for. I bought a few cars from out of state before and this has been the best, easiest and smoothest experience ever!
Recently purchased a new 2015 Sierra 1500 SLT from Moore GMC Danvers MA. Sales Consultant Mike Porter was great, found the truck that i was looking for with all requested options. Buying a truck from Moore was straight forward, no haggling and they certainly gave me the best price compared to other New England GMC dealers. Recently brought in for free oil-change which is always a good dea!!! if you are in the market for a new / used GMC, i would start with Moore GMC before going to anyone else.
We recently purchased an Acadia Denali from the GMC Moore dealership. Mike Porter was our salesman and we can't say enough about how amazing he was. He was extremely knowledgeable about the vehicle and was able to answer all of our questions. He was polite and engaging, not only to my husband and me, but to our two daughters as well. He went above and beyond to make sure that our auto buying experience was a positive one. We were dreading the car buying process because of how some car salespeople can be, but he did not pressure us in any way and he made sure that we were satisfied with our purchase. He was someone I would recommend in a heartbeat if you are in need of a new vehicle.
I recently purchased a pre-owned GMC vehicle at a dealership in Wakefield MA.Within 2 weeks of owning the car started having problems.Within a month had to have the car serviced 4 times.They did not address all my concerns and the ones they did work on were not properly repaired,resulting in unnecessary trips back.Wasting my time,gas and patience, not to mention,oh,by the way, "sorry that's not covered under warranty.It was working at the time of 172 point inspection."even though I only had the car for 3 weeks!!! So angry and disappointed.Wish I had read the reviews before buying from them..Now have had this car for two and a half months and a couple other problems arise.Decided to look for another certified gmc dealership and found Moore GMC in Danvers MA.They immediately had a technician test drive with me.Were polite,explained the possibilities, and touched base with me while my car was in their shop.Moore gnc addressed all my concerns.So glad I found them.Totally different experience.They made me feel like an important customer and the job was done right the first time.Wish I had known of them when my husband and I were looking to buy a car.
Brought truck in and was told it was “software update” though it seemed more involved. Truck is brand new and is malfunctioning as it was prior to service appt. and this is only a week after it went in. Dont have time to have truck tied up at dealership. Staff was nice and facility was clean.
I had located 3 very similar vehicles located at 3 dealerships in three states. Although everyone was pleasant they seemed focused more on getting me to go their dealership versus attempting to remotely sell me the truck.
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
Great service, took a litter longer than expected but that can happen anywhere. The bill when finished is what I expected it to be. A good experience overall...
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