Used hatchbacks for sale near Dracut, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Love this car. So fun to drive. Hugs the road. Interior so well styled. Infotainment simple, easy to use and Google based. Leather seats are some of the best.

Its been more reliable than anything I’ve owned so far . Not very comfortable at times ! the steering wheels a little cold in the winter but its not the luxury model . The manual transmisions smooth shifting is perfect 5 speed to get you down the road!

Kat in Danvers was so great to work with. She helped me find the right car for my budget. I just graduated college and have a limited budget. She got me a great deal and the experience was very pleasant.

Great overall little commuter hatchback. We got ours a few years old with low mileage due to the options we wanted. The other reviews are kind of silly on here, complaining about a car due to lack of options selected by the buyer. Yes it wont have heated seats if you dont get the heated seat models lol. Our model is the EX, it has a sunroof, blind mirror indicator, heated seats, and a manual 6 speed transmission. Basically all features any high end model could use, I dont like leather seats due to the degradation long term. Just make sure you avoid the CVT transmission. Our area would not offer manual 6 speed on the high end trim so we had to travel out of state to get ours. Few mods added to the car to make it even better: - bi-led projector retrofit on headlights - led bulbs all around, plates, interior. - auto dim rear view mirror (easy wire in) - front facing dash cam - sirius satellite radio - winter aluminum rims (instead of steelies), summer has factory 17" aluminum black/silver combo - towing hitch (bike carrier) -- vehicle rated at 2000 lbs Overall its been very reliable, super practical with the folding seats. It gets excellent fuel efficiency and fits everywhere. Power wise, its very snappy given with a manual transmission you can control it a lot better than the sloppy CVT. The manual does 0-60mph in 8 seconds or less, which is very fast for a little car. Its not a tesla or a GTR with 130hp but its plenty for its 36-40 mpg. One issue ours had was the starter went out really early, but it was an easy change out, its a known issue. The seats are not very comfortable for long trips but thats because they are so small and its a commuter car. The cam gear also can get noisy on these at start up, so they will rattle but has no impact to performance. We have just over 100k miles on ours and its a very strong little car, will be getting another one of the final production year as this one gets higher in mileage. Again get the manual 6, you will not regret it, honda manual cars are semi automatic, the clutch is like a feather vs. a subaru for example. Totally worth it.

Great experience. Easy to work with. Chris and Lindsey were very professional and pleasant. Overall, a great experience.

The RS is amazing! I got it new and now have 20k on it. It runs like the day I got it. I swap winters/tires/rims every winter and it's my daily driver in New Hampshire. The 18 has refined suspension compared to prior years. I absolutely love this car! The bang for the buck is truly great! That said, I waited until the mark-ups were taken down! I love the design and including the interior. Only complaint with interior is the front seats are a little too high and the words for the dash controls (heat, defogger, etc) are super small/hard to read. I still get looks and random thumbs up, which is a gas. So far, it's been completely reliable. I test drove it to the Golf R and Subaru STi and the RS won! I could not turn off the control traction on the Golf R and dummed down things, which I did not like and the STi just didn't put a smile on my face like the RS and the interior felt drab/ordinary. So far, 3 years into this RS, I still love it!

Great experience! Jess helped out a lot, she is very nice and I will be recommending people to buy a car from her! Great work Jess :)

I purchased my car used. It was a trade-in to a Toyota dealer in San Antonio, Texas. It started off as a rental in Florida and I am the 3rd individual to own it. It has been an overall good car. But, the AC control knob that controls the fan speed has gotten stuck om low. I can still control the temp, but on cold mornings, it takes forever to defrost the windows, and om hot days, forever to cool the car. Also, there are times the screen that shows the back-up camera doesn't work. There are big-time blind spots with this car, so the camera is necessary. When the screen goes out, so does the radio. I am unable to turn it on, no volume, or changing stations. It's as if there is no radio at all. I thought at first I may need a new control knob, but now I am thinking there may be a wiring problem... such as a disconnect exfed or burned wire. I don't think it's a fuse. If so, it wouldn't work at all. Any suggestions?

The people were very nice. Informative Polite. Helpful and accommodating. I’ll return to this dealership

I recently bought a used. 2018 VW GTI at a car shop for $21.6K.?CarShops detailed was previous owner and it showed. Car looks great. Handles well plenty of power handles like a go kart and has outstanding build quality.

Ron was very friendly and worked hard to help us get into a car we could afford and is reliable! I would highly suggest anyone that needs a car to go to Merchats and ask for Ron Semons!

Great car. I drive about 30 miles a day round trip. Great in city and on the freeway. Stylish great features. Comfortable ride even as a bigger dude.

Great service last three years Lisa is truly special and I appreciate it. Their hospitality is great . will continue to have a relationship with them👍🏾.

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

Was very happy with this dealership my experience was overwhelming most of all because I had the best service and sales person her name was Natasha Alexandre and I couldn’t have found a better person to take care of me considerate in every way and her service was top notch thank you and I will definitely be back and let everyone know.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Everyone at Team Nissan was friendly and professional ? I?ve done business here for years and hope to continue buying cars here. They were fair and prompt and made the purchasing process easy.

Yvonne is the best to work with. She knows me and knows my vehicle and is friendly and knowledgeable in regards to my vehicles need.

I love my new 24 Impreza black hatchback very slick looking car and drives like a dream. Big shout out to Wilsonville Subaru for helping me get a deal done on getting this car. Daniel Ramirez Cruz was very helpful especially and thoughtful of my time and what I wanted in looking for a vehicle.

I was constantly in the loop as to what was happening with the car by text message or phone call. I really appreciate that. And the service department really bends over backwards to accommodate regarding information, loaner, cars, etc.

A brilliant mark of automotive excellence. An abundance of personality, only to be outdone by my 9lb chihuahua. - 135 horsepower is more than plenty on the freeway, and far too much for the city. - The design of the interior cabin feels I am already in the future, as opposed to the present. - The cabin is also very quiet. I hardly hear cars and noise around me - the sound quality from the sound system is spectacular, and the audio from phone calls is unbelievably clear. - I've never driven a car with better handling. I would say it is in a Goldielocks zone of having enough wiggle for comfort and stiffness for performance.

Went above and beyond what was expected. Worked with me on off days and after closed hours. Helped with everything I asked for. Parker was awesome!

Great car for the cost Only problem was that it is easy to pinch a finger with the door handles while opening and closing the doors

I have gone to Dawn Jellow at Tulley for years, and she IS the best. She is no xx, and has always worked within my limited budget. She makes car buying easy, and if you've bought cars in your past, you know that almost never happens. No runaround, no strategy to maximize their profits at your expense. Just honest numbers with a warm and friendly heart. Just got an end-of-the-month deal with her and Noah that I never thought possible. I wasn't even car shopping!! And this is not the first time this has happened... it's like the 8th. Go to this dealership if you want a pre-owned BMW. Don't waste your time anywhere else. Seriously. Been a loyal customer for 10+ years, and they have never failed to impress me.

Over the years I've heard a great deal of the outstanding driving experience and fabulious features of the BMW cars. Now that I have purchased a 2026 M440X I understand their praise. The slogan " The Ultimate Driving Experience" is not just an advertising gimmick. I'm still learning the many, many cool features of my car even after the excellent tutorial by the Dealership and reading the manual. In short, I'm sold on Germain Engineered cars and am now part of the BMW family. Too bad US car manufacturers don't make this quality of car. My opinion, is that it the cost would be outside the reach of most Americans.

I had a great service advisor named Tom Chase. Smart, energetic, nice personality. Came in for oil change, but Tom recommended a couple other things also. My RAV is over 10 years old and I want to get long life out of it. That's why I bring it to the experts at IRA. And I like the complimentary Uber.

I just bought my brand new car and I had Jason Plante as my sales person. He was really friendly and helpful with the whole process. It was my first time at this dealership and I was able to make a deal in the same day without any frustration. Thank you, Jason Plante for your help and time. Clenir Venades

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

Michaela Driscoll is always professional. She and the team make sure I maintain my car with knowledge and proactive repairs. The setting to wait for my car is very pleasant including drinks and snacks.

I bought a 2025 Impreza Base model. This is my first Subaru, and I have to say, for a base trim package, it is A LOT of car! The dual touch screens take some getting used to, but they're easy to learn and navigate. The eyesight system is a pretty cool safety feature and helps keep me focused if I get distracted. The AWD is really smooth when accelerating, and the CVT feels similar to an automatic. I wasn't expecting to like a CVT but I feel like Subaru is doing them right. We'll see where this thing is at in a few years, but so far it feel pretty nice. This thing has plenty of juice when getting up to speed. The steering controlled headlights are a cool feature I didn't know I needed. Overall, this is a very nice vehicle at a great price. It's a perfect daily driver and then some.

I am currently leasing my 5th Honda from Cambridge Honda. Ruben Calderon was my recent salesperson and I found him to be very professional, and helpful , especially when dealing with an issue with my insurance company. He promised me excellent customer service and is a man of his word. I highly recommend Cambridge Honda and Ruben Calderon for their excellent customer service.

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

Los mejores todo muy rapido tremenda atencion al cliente recomendado 100% todo fue mi rapido y preciso hice mi aplicaccion por telefono viernes y firme todos los documentos sabado y sali con mi nueva tacoma

This car has been excellent with all the safety features available. Purchasing it was also easy with the help of Paul at AutoNation Toyota in Corpus Christi, TX. Would recommend anyone looking for a car to go there.