Used hatchbacks for sale near West Springfield, VA

The staff was knowledgeable and friendly and they actually got my repair done ahead of schedule which was fantastic. Only reason I didn't give it 5 stars is because they don't have any sort of online payment option. You need to fill out an online form to authorize the repairs on your vehicle, but can't pay online. So that's a little weird.

I bought the 2016 Mazda 3 with manual transmission brand new. Since then I've driven 280,000 miles through new York City traffic . I've just change my original clutch at 278000 . Most reliable car ever owned!

I feel appreciated and informed every time I visit this dealer. I have been a happy customer here for years , have purchased several cars and had them all maintained here. Integrity, caring, courtesy describe them.

I am in Love with my new Car. I enjoy driving it. It feels good to Drive.i don’t want anyone to drive it.Its my new car.

CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!

Transports more than other 4 door cars. Drives fantastic. Smooth, yet sporty and nimble ride, with plenty of quick acceleration when needed. Very reliable, with easy maintenance.

Our sales associate, Jordan Wolf, was great. He was personable, helpful, friendly and respectful. We enjoyed working with him. The dealership is a very comfortable place

I haven't owned a 4 cylinder in a long time. I had a turbo 5 Volvo, a 6 cylinder accord, and a Mercedes c300 6 as my last three cars, then before that I owned a last model year RSX (2006, I wouldn't count the new ones) for a long time so that's the closest comparison to this. I think the RSX felt a bit more sporty (I didn't have the Type S), but as for power they're a pretty close match, and I bet the Mazda 3 would smoke it off the line with it's torque heavy engine. I think the RSX looked more sporty too, it had probably a more mature styling to it that I appreciate now even more than I did when I owned one, but I will say every time I look at my Mazda 3 I like it more and more. I've seen a thousand of these on the road and never had a strong opinion on them, but my girl in red keeps growing on me, and when I take the dog out for walks I circle the car and look it over and understand it more and more. I have a 2018 fully loaded GT, and the interior is mostly it's strongest positive. The facelifted w204 is easily the nicest looking interior I've ever been in, and the accord maybe the most comfortable, but this is incredibly close to the accord in terms of comfort and only lacking in slightly worse seats and less room. The seats are great though, but the 2012 accords were some of the best I've say in. The fake leather has a great balance of firm and give to it, and what's even better is the whole interior is wrapped in a similar nice synthetic material that's a joy to be wrapped in. I've never owned a car where my arms are supported on both sides in such a comfortable manner. I'm 6'1 so I keep my seat low but I feel like I have a good deal of room, in fact, I test drove a 2023 (gen 4) Mazda 3 that was an incredible price, about $800 off from my 2018 and even less miles but the new interior design is nowhere close to as good as what we get in the gen 3. You have almost no room to spread your legs out in the newer models and that's a deal breaker for me. The one major weakness of the 2018's interior is the tablet on top of the dash looks hideous. I think I mentioned earlier my model is fully loaded, and I mean it. But what's that mean, a premium sound system, some exterior trim pieces tacked on? Nope, here we have some genuinely cool features. Adaptive headlights that turn with the wheel, a heads up display that's projected on a piece of clear plastic that raises up when you start the engine and can show speed, road signs, blind spot info, next GPS heading, etc. We have automatic windshield wipers, adaptive cruise control, lane keep assist, a great Bose sound system, paddle shifters. My car has more bells and whistles than my wife's high trim 2023 Tuscon. I really love my little Mazda, and I'm hoping to take it down some back roads to see if I can enjoy the driving part as much as some others do, as I've mostly spent time on the highway or in stop and go so far. This was a purchase I was unsure of 3 days ago when I made it, but every couple waking hours something pulls me to that car, whether to drive it or just to sit in it. I know now I've made a great choice.

Michael Henry is an excellent salesman! He listened and worked hard to get me the car I was looking for.... of course I did my research to know what I was looking for .... and more importantly, he found the car at the price I was looking for! 5 stars to Michael! Make sure he’s the person you use to find you the right car for the right price! He was very patient, professional and mindful! I also appreciate the length Carmax agreed to go to to ensure I was satisfied with the Vehicle to fix needed repairs. I give them 3.5-4 stars for that. I did not like the loaner car that Service put me... it was not good to borer line okay.

This is my precious car I lovedddd the car but winter is tough with the snow. My only complaint was the low profile tires are more prone to flat tires I had a lot! Snow and hills are not ideal but I worked overnight hours so roads are the worst at those hours!! Overall LOVED the car but wanted a safer car for work and child transport!!

This was my 1st experience with CarMax and I have absolutely nothing but WONDERFUL things to say about the entire process. Everyone that I dealt with, throughout the entire process had amazing attitudes and willing to help in any way possible. I truly felt like everyone enjoyed their jobs and their main goal was to make sure all their customers got into the vehicle that they truly wanted. I can't thank this team enough, for making our Yukon purchase as smooth as it was!

The countryman is the perfect compromise for those who want a Mini and still want a workable amount of interior space. The gas mileage is insanely good, it's fun to drive, and you will be running laps past everyone at the stoplights because of how zippy it is. Parking is also never an issue, always lots of space, and easy to maneuver. My only two complaints are that maintenance tends to be expensive (when you factor in the gas savings though, I'd say it pays for itself) and the engine is weak. If you load even just a couple hundred pounds of passengers and cargo into it, it can drive for maybe an hour or so before the engine light kicks on and begs for mercy. I've never had this result in an actual issue that caused a breakdown or required us to pull over, and maintenance confirmed that there are no larger issues with my engine in particular. Turns out that it just limits its own engine power whenever it's struggling. But it is a bit annoying, especially on longer trips.

It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.

This is a fun car and a nice drive, would recommend for anyone looking to buy a newer car on the market. Looks great and drives great.

Mitch Patin was a very helpful and knowledgeable Sales Person. We felt comfortable with him helping us. Great informative test drive as well. Helped us make our decision. Top marks!

I thought this car would be too small, but the interior is surprisingly roomy. The feel of it is great. The whistles and bells are wonderful and it fits great in my garage! Only had it a few days, but loving it.

Jr was great a true salesman he got me approved with a extremely low credit score I just can’t believe it he was literally arguing with the bank for an approval thanks Jr

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

Great experience. Good Team and treat you right. Would buy again for sure. Great experience. Good Team and treat you right. Would buy again for sure.

Read many reviews prior to purchase. I wanted a good RELIABLE used car with great mpg. But, extra features. My driving is 90% around town. Lots of stop lights. I considered a Miata (florida driver) and husband has a Lexus. The Civic EX hands down. I LOVE this car and feel safe, has moon roof, nice stereo, extra features. Leather would have been nice. My one let down: No CD player. Yes, I’m old (63) but have a ton of CD’s. Even the Miata had a CD player…come on Honda! Not everyone is into their IPhones!

My overall opinion on CarMax was that I was very satisfied. I definitely never had such an easy and simple car buying experience.i would Recommend CarMax to anyone and everyone

Bought my 2015 last fall looks great drives great alot of fun . Faster than it looks . Not a extreme cold weather car . Handles great on snowy roads . I'm a bigger guy plenty of room . Would not want to sit behind me . I'd buy another

Lee was helpful.answered all questions.the price is higher than others i have researched.

The 2025 Expedition is the 5th vehicle we've purchased from Crossroads Ford. They always go out of their way to make you feel like family, and give you the very best deal they can offer. We would not go to any other dealer

They made everything so easy. Got the car I never knew I wanted and I love it. Don't plan on taking it in any time soon but I know where I'll be going when I do.

This car met all my needs! The handling is phenomenal. I love the interior design and the fine finish of the dashboard. Great family car.

Long has guaranteed their work for life time of my car. They did a great job in a timely manner. I would recommend them to everyone.

2015 Countryman S.Very reliable; bought from Bergstrom. Steering problem when turning on bumpy roads.New models (after 2017) are better; but I don’t know about reliability.Have fun!

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

I own a 2020 Honda Civic LX sedan and this car is awesome. This my 4th Honda and have always been impressed by fuel economy and reliability in those cars with tlc. So far .this last one is treating me great. I have the 2liter engine with 6 speed trans and it performs very well. The safety features add to the great look and great performance as I love the drive too. Very affordable as well. Customer service at my dealership is awesome as well!!

Fast, professional, easy, and very nice. All of the workers are efficient that I had to deal with. Thank you all!

Good acceleration and driving. Needs: the wider rear viper square, AWD instead of FWD. Disc CD player is absent. The GPS is not already works properly at 45 mph and more. Needs additional turn lights on side mirrors.

Sales staff was very nice. Met me at the door, had the car I was looking for and explained the out of state buying procedures that needed to happen once I was back home. Skylar did an great job.

A brilliant mark of automotive excellence. An abundance of personality, only to be outdone by my 9lb chihuahua. - 135 horsepower is more than plenty on the freeway, and far too much for the city. - The design of the interior cabin feels I am already in the future, as opposed to the present. - The cabin is also very quiet. I hardly hear cars and noise around me - the sound quality from the sound system is spectacular, and the audio from phone calls is unbelievably clear. - I've never driven a car with better handling. I would say it is in a Goldielocks zone of having enough wiggle for comfort and stiffness for performance.

Great people to work with, from Josh, Sophie, and John Pettway they truly show a great buying experience

This car feels very neutral and smooth in corners at any speed. Sometimes, it feels like it's too easy to go too fast in this because the grip is so confidence-inspiring. I have the non-turbocharged model, which has plenty of giddy up to it. I'm not sure if I regret choosing it over a turbocharged variant but there's plenty of power for my needs. The gearing is pretty tall and you need to plant your foot to let it rev out and find the right gear, but doing so is rewarded with a very responsive and surprisingly smooth engine for being a 4 cylinder. I was feathery on the gas at first, so it was underwhelming but I adjusted to the inputs. The car feels plenty sporty and the grip makes cornering feel amazing. The rear suspension is torsion beam and you will notice it on very poor roads, but everyday driving on decent roads feels super refined, quiet and grip is not affected by this suspension arrangement. I'm very happy with my purchase. I'm 6'3" and fit pretty comfortably in the car even with the sunroof right above me. I've been in cars with more front legroom and have been less comfortable than I am in this car. Seat bolstering could be an issue for those with wider shoulders. I'm someone who loves a low driving position, so this car is a godsend in a world of soulless, blobby SUVs. I think this is the best all-around compact car you can get.

I took my daughter to buy her first “grown up” car today. I always expect decent service whenever I buy a vehicle, but Melanie and Ben were an absolute joy! If I could give them 10 stars, I would. They were patient with my daughter throughout the process and demonstrated the kind of care I’d expect from a family member. I will definitely refer anyone in my circle who’s looking to buy a car to Hertz Car Sales in Springfield, Virginia.

I’m a very proud owner of my Mazda 3 with the Preferred Package. I’ve only owned it not even a month yet, and I wish I bought this car prior to the vehicle I traded for it. It’s still getting broken in, but it has every feature I could ask for and need. The gas mileage is great, it’s comfortable, quiet inside, has the get up and go when needed and so much more. Granted, I can’t really give a good review, but so far my Mazda 3 has really impressed me and always puts a smile on my face when I’m driving around.