Used hatchbacks for sale near Wickliffe, OH

On this visit I felt there was something lacking in customer service. Even though I was waiting at the dealership, I had no personal contact with the service department other than when I checked in. Everything was electronic. I have always like the personal service I received at Ken Ganley Mentor, but it was missing at this visit. I was at the dealership from 9am to 330pm with no one giving me an update. I was very upset with the lack of person to person interaction. I hope they change this electronic notification idea because nothing makes a customer feel appreciated more than a little face to face communication.

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

Fast and efficient service on my Camry. Always send a reminder for next scheduled service needed by Toyota.

2012 Toyota Yaris. 160K. Change oil at 3K. Bought 2 tires, 2 wipers past 5 years. That's it. Air in tires is a rarity. Mechanical miracle. Great mileage. Oh, i forgot. Once had to tighten fan belt.

Andrea was a wonderful customer rep! I miss many of the previous friendly faces at Subaru but she continues the streak of great customer service!

We drove our 2019 SEL from CA to OH and back in July 2021. It was a perfect ride. Our cat even got to like it. The Ionic performed better than any advertisement we saw. The sticker indicates mpg @ 57. At best we got 57.6! We didn’t get 57 the whole trip, but our 5100 mile averaged was 54. I stopped leasing after 3 cars to buy this one. Best car I’ve bought in 40 years.

I’m very impressed with Preston Kia. I’ve had 3 leases(9 years) of a Kis Soul and had excellent service ! Thanks Bruce!

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

Love my car! Usually drove a truck!still have a chev truck but husband drives it,car is so good on gas!just a great size for me,bought it with 42,000kl on it,little expensive ! Other than that great

Amazing attention,I really like my SUV ,more than I expected,my first experience with Kia ,I will recommend

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

I leased a new Nissan Rogue. The entire sales and finance department experience was very smooth. The staff really did a nice job! Thank you!

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

I have owned a Kia Forte for 7 years now. My husband and I love it! We do regular oil changes and maintenance, and keep the car in the garage. At almost 60,000 miles it needed new tires and brakes, but that's not a big surprise. We LOVE the performance of this car -- the turbo function makes it fun to drive and great for passing. It's compact enough that we can park anywhere. And the hatchback is surprisingly large! We ended up selling our Toyota Camry and keeping our Kia because the Kia is a workhorse that hauled furniture and boxes for my husband's business. Way more room than the Camry when we needed to haul things or take our electric bikes on an adventure.

Danielle handled my issue quickly and professionally. I had to leave the car overnight, but communication was good and process smooth. Would recommend this dealership and Danielle as Service Advisor.

Love my Honda Fit. The back seats have 4 positions for different needs. Front is comfortable, all gadgets easy to use, love my big screen stereo, and many other features. The back hatch I have the shield which hides belongings while shopping (sold separately)

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

very happy at he New service center at Spitzer Jeep Ram. Brookpark OH. i needed a recall that was way over due on my "new 2013 " Dodge, they cared for that at no cost to me and an oil change , they found a mouse house hiding under the hood and evicted them at no charge , very helpful. Thanks Spitzer !

The 2017 BMW 4 Series' sleek exterior promises driving excitement....Sport Grill, Run Flat Pirelli tires, Coral Red upgraded leather and more! This is my wifes car bought it new....No crashes.

I had a great experience buying my 2011 Honda Crv. It was a good price and easy to finish the paperwork. I would buy a Honda from them again. The sales team was friendly and professional.

Great overall little commuter hatchback. We got ours a few years old with low mileage due to the options we wanted. The other reviews are kind of silly on here, complaining about a car due to lack of options selected by the buyer. Yes it wont have heated seats if you dont get the heated seat models lol. Our model is the EX, it has a sunroof, blind mirror indicator, heated seats, and a manual 6 speed transmission. Basically all features any high end model could use, I dont like leather seats due to the degradation long term. Just make sure you avoid the CVT transmission. Our area would not offer manual 6 speed on the high end trim so we had to travel out of state to get ours. Few mods added to the car to make it even better: - bi-led projector retrofit on headlights - led bulbs all around, plates, interior. - auto dim rear view mirror (easy wire in) - front facing dash cam - sirius satellite radio - winter aluminum rims (instead of steelies), summer has factory 17" aluminum black/silver combo - towing hitch (bike carrier) -- vehicle rated at 2000 lbs Overall its been very reliable, super practical with the folding seats. It gets excellent fuel efficiency and fits everywhere. Power wise, its very snappy given with a manual transmission you can control it a lot better than the sloppy CVT. The manual does 0-60mph in 8 seconds or less, which is very fast for a little car. Its not a tesla or a GTR with 130hp but its plenty for its 36-40 mpg. One issue ours had was the starter went out really early, but it was an easy change out, its a known issue. The seats are not very comfortable for long trips but thats because they are so small and its a commuter car. The cam gear also can get noisy on these at start up, so they will rattle but has no impact to performance. We have just over 100k miles on ours and its a very strong little car, will be getting another one of the final production year as this one gets higher in mileage. Again get the manual 6, you will not regret it, honda manual cars are semi automatic, the clutch is like a feather vs. a subaru for example. Totally worth it.

Sales Rep. Joe Marinelli is by far the best at what he does and is an outstanding individual as well ! all other associates are excellent at what they do from sales to the service department. they are why I remain a Classic Loyalist !

The plug-in is what I really wanted. An outstand car, the battery is way to small. A full electric car is not the best choise for driving in Colo and Wy. The Prius is the best of both worlds

James Strosnider took care of everything. I’m very happy with the warranty work that was done.

I had searched for this particular car and it has lived up to everything I had hoped for. Excellent vehicle both looks and performance. I would readily recommend this Audi Cabriolet.

Great experience at Honda of Cle Hts with Al, who was very helpful from start to finish and made sure to answer all questions and give us peace of mind!

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

I have always been treated very well by BMW westlake and this last visit is no exception. The service is top notch. I recommend the dealership

I Love my experience would do it again and would recommend more people to the dealership

Straightforward and haggle-free buying and trade-in experience, no pressure at all. They are highly recommended.

Expecting to buy another Prius I decided to look at the Hyundai Ionic Hybrid Limited which I was unfamiliar with. Great value, extensive equipment included and except for a limited inventory all of the experience was positive. After the purchase I have put over 5000 miles on the car and I honestly love it!

Tommy in serve was excellent. Very knowledgeable and attentive i felt confident and honen0sty with him. Would buy a car from this dealership.

Great car. Great Price. No complaints. Just the right size for me, mainly for visibility. I've upgraded to more bells and whistles than I had before. Love the backup screen for parking. Love the miles per gallon at 32. The car has great pickup - just what you need when you need it.

Steve was a great help, making my car purchase experience easy and getting me in the car I wanted!

I'm not sure what to think of acura. I had the acura 22 ILX until I saw the Integra aspec. I have only had it for 8 months and the air conditioner unit got a leak. I'm not sure if it's a recall or a fluke. I hope it is the only thing that goes wrong. I Love My Car. ❤️