I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
Any dealership winning awards year after year is no coincidence! Great sales team, John Blanchard and his manager are top of the heap! Thorough, considerate, went the extra yard again and again listening to the customer along the way! Smooth transaction, knowledgeable of the product specs and incentives. Pleasurable experience from start to finish! Highly recommend Pat Milliken and John Blanchard.
This is exactly how getting a new car should be. It was a fantastic experience from beginning to end. Andrea was phenomenal! Very knowledgeable, up front and honest. She has a customer in us for life. A great dealership all the way around.
I had a great and professional salesperson name Thomas Robinson. Due to my crazy schedule, he was very accommodating. We communicated primarily by email. I told him the car I was looking for and he listened closely and had one delivered to the dealership.
Go to Honda of Troy and ask for Thomas Tom Robinson.
Joe Camilleri was excellent! He was very helpful, understanding, and professional. He did not "push" me or pressure me in any way. I appreciated that. He was low-key, yet answered all my questions and allowed me to look and experience at my own rate
He even called me up a couple days later to see if I wanted to come in to get help on anything.
When I did come in, he patiently helped me with mu questions.
My only concern about Mr. Camilleri is that I am not really sure how big of a Notre Dame fan he is...he certainly knows how much I love the Irish!
I found a suv that I was interested in buying online. I made an appointment to view it and ended up buying it. I had a great experience here from the time I walked in. Everyone was attentive and answered my questions to my satisfaction. The service department also was great when they replaced the tires. They gave a ride home and back because of the length of time it took. I would have liked a higher trade in value for my car, though. I know it was worth more than I was given.
I've had a great experience here at suburban dodge chryler jeep . Harold and Steve has helped me the best way they could and I truly appreciate it now I can pursue my dreams and start nursing school with my new Dodge dart!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Joey Demilio contacted me as promised when the type of car I was looking for came in. Even though at first I wasn???t sure about the type, he didn???t pressure me but worked with me to make sure I got what I was looking for. I would recommend him in the future.
It was a joy dealing with Joey on the purchase of our used Acura.Joey was very helpful on all levels of the sale & service of the SUV , also made it very easy for me to return my lease .On the purchase of my next auto I want Joey of SUBURBAN ACURA to be my sales person.
I've just bought a used certified legacy from here, and a week later I find that one of the switches of the power window doesn't work. A certified car shouldn't have this kind of problem.
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