Went in on a whim to see what they had to offer not expecting to walk out with a brand new car. I told them what I had to work with, and they put me in a car I liked and with a nice monthly payment. I was in and out in just a few hours. I would highly recommend them to friends and family.
How many people can say they actually felt comfortable the minute they walked into a dealership? Me!!! I called and spoke with Katlyn who was covering internet sales explained my situation .. The minute I waked in to Honda I was treated warmly , Heylin Liriano my sales rep was waiting with a car for me to test drive!! Heylin is very knowledgeable, graceful and very humbled.. Not like those pushy salespeople who won???t let you breath. She provided everything I ask for without question or excuse.. The very next day Nick the manager assisted my credit union with everything they needed until Heylin came in! When a I got there my car was waiting for me at a very decent price!! What an amazing group of people!!! Thank you so much for an amazing experience!! I was so anxious but you guys made me feel like family. I recommend Heylin Liriano and Honda Universe if you are going to purchase a Honda
June D???Isa made our leasing experience an absolute pleasure. We had visited other dealers in Freehold and our experience was just horrific. June was professional, informative, and very knowledgeable. We were in and out in no time. WOULD RECOMMEND.
Had visited another Honda dealer on Route 9 earlier in the week, and was treated very poorly. Was a bit turned off from Honda in general, but decided to take a trip to DCH Kay Honda for one last shot. Maria was incredible from the moment I first walked in. She made sure I understood everything about the car I was interested in. We went for a test drive, and Maria made sure to continue walking me through the car's features to ensure I was as well educated as possible. When the time came to discuss the numbers, Maria remained honest and straightforward with me while we tried to work a deal. She helped me understand everything I was getting into, and at the end of the day, helped me get a fair and affordable deal on exactly what I wanted. In summation, Maria made this process incredibly easy and informative. Maria went above and beyond for me, and I recommend her and DCH Kay Honda to the absolute fullest!
In the past, I have leased about 4 different Hondas for almost 10 years. However, in those past years I have always worked with Mark Kamatoy. Mark would always put my needs first and always found the best solution that would work for me. My previous location that I would normally lease was at DCH Academy Honda where Mark previously worked. Since Mark transferred to DCH Kay Honda I decided to transfer as well. Still with with the best of his ability he was able to find another solution for me in leasing a new vehicle. When I arrived at DCH Kay Honda Mark introduced me to Maria Calabrese. She was such a pleasure to work with. She was so courteous and put my needs first. She introduced me to my new vehicle and gave me a rundown of all the new features. Maria was not just my sales person but she was someone I can confide in about my new lease. Throughout my interaction I also met Dan Greco. While finalizing the paper work Dan was not just professional but also made sure that I knew what I was signing. He was clear and concise and explained everything in detail. Even though DCH Kay Honda is close to an hour away from me. I know I would always get the best service and courtesy. Their dealership is easy to find, super clean and most importantly providing a positive vibe. Even though I live close by to at least 3 other Honda dealerships. DCH Kay Honda is worth visiting.
Kat was our salesperson for the purchase of our new Honda Accord, and she has been a tremendous pleasure to work with through the entire process of obtaining the perfect vehicle for our needs. We have been customers of DCH Kay Honda in the past for sales and service, but this was our first experience there in several years. Kat is very knowledgeable, courteous, friendly, understanding, and direct-- making our overall experience smooth and efficient. She was patient and thorough in answering our questions and proactively addressing items of interest and things we hadn't thought to ask. We appreciate how we were treated at Kay Honda the entire time--from Kat's personalized care in sales, Ruben's attention and helpful assistance in sales management, and Pat's expert advice in Finance. And a quick shout out of thanks to Andres for the impromptu test drive! So special thanks to Kat for being fantastic, and we're glad we bought our car from the terrific team at Kay Honda.
Zack and Luke are knowledgeable, courteous, and respectful. At no time did we feel pressured into anything. It was a pleasure not to experience the "hard sell" and to have people willing to listen to us, what we wanted in a vehicle and in the purchasing process.
Hannah was awesome ! She knew about the features of the vehicles plus help me with what I wanted like the apple play and safety features. Matt did a great job by being straightforward with me and gving me options based on what I can afford. This is my second vehicle with Honda and I???m highly satisfied with this team. I???ll be seeing Hannah, matt for any future vehichles!
We drove our used car into the dealership that evening & left a few hours later happy with our new lease! Tony addressed our every concern & worked with us to put me into they car of my dreams at a price I could afford!
I hate car shopping. Practically more than anything. So when I was rear ended and my car was totaled, I was devastated. the very last thing I wanted to do was spend 7 hours haggling over a new car that I didn???t even want to buy. Tony was a god send. From the very beginning, he was kind and compassionate. He listened to what I was looking for in a car, and made great recommendations. He treated me like a real person, not a means to a profit like other salesmen have, and never once did he try to upsell me on something that I didn???t want or need. And, when it came to negotiating a deal, it was by far the best experience i???ve ever had buying a car. Tony???s opening price was right in line with what I had researched online as a reasonable price and he was completely transparent about all of the fees from the beginning, so there wasn???t anything unexpected once we settled on a price. There wasn???t any long sitting and waiting while he went and ???talked to his manager???. All in all, the negotiation portion took 15 minutes. I really couldn???t recommend Tony more highly.
This is my 3rd Honda from Hamilton Honda and I???ll keep coming back again and again as long as the services is this good! From the service dept. to the finance team, I really felt like a valued customer. In the past I had Zach as a sales rep but when he was not in, Sue had me covered and gave me as much love and attention as I was used to. She would not rest until I was satified even it it did take all day. Because of that I would not rest until she got a sale from me! Luke is also awesome as usual! He was able to work the numbers to fit my needs. I always recommend this dealership! Please don???t change a thing!
I JUST HAD THE MOST FUN AND EXCITING CAR BUYING EXPERIENCE I HAVE EVER HAD IN SHOPPING FOR A NEW CAR. CAN NOT THINK OF THE RIGHT WORDS TO DESCRIBE THE FANTASTIC SERVICE HAD WITH THE PEOPLE THAT I DEALT WITH.
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