Badara made me buying my first car experience wonderful . He was very focused and attentive to my wants and needs . He also made sure the process was smooth and any question i had they were answered . He is very professional, knowledgeable, patient and made me feel comfortable . Babara has to be one of the best sales men and i'll be back . Thanks for all your hard work !
My last two cars prior to buying my first Hyundai in 2008 were BMW's. I bought this, a Santa Fe, to help with our move into our new home. I kept this car for over 7 years, and still enjoy driving it. No one problem. Although I did have to buy a battery a few years ago. I also bought a car for my daughter at this dealership and just ordered a 2016 Tuscon for myself. They are honest, they don't play games with prices. I wish my Lexus dealer ( wife's car ) were half as good
the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
We had a great experience today purchasing a new Honda Odyssey at Casey Honda. Joe Bolton was knowledgeable and professional as our salesman. He provided information and answered all of our questions. It was because of Joe that we followed through with this transaction. He was friendly, easy and comfortable in his work. Joe is a great asset to Casey Honda.
I was in search of a new vehicle because my old car was in super bad shape. My mother recommended Casey due to her previous experience in 2005 for her truck. I honestly wasn't trying to leave the lot with a vehicle, just looking... but Sean was super convincing in assuring me he could help me leave the lot with a clean, reliable and a vehicle I would love...and that's what he did. Thanks Sean for your outstanding customer service. Like my mom, if anyone is looking for a great car and stress free car buying encounter...Ill direct them to Sean @Casey Honda.
The Sales Person Mr. Sean Davis, was very instrumental to my purchase. He was patient, very knowledgeable about the operation of the vehicle, and worked with me regarding the financial and negotiation process.
I live 80+ miles from this dealership. This is my 3rd LEXUS purchased from this dealership even though I live within 4 miles another LEXUS dealer. All of the information I needed about my new car was furnished to me either by phone or the Internet. The final purchase agreements were made prior to my driving to Newport News. All I had to do was go down to the dealer, sign the necessary paperwork and drive away with my new car. Everything I wanted was ready and waiting for me when I arrived. It doesn't get any easier than that. Mohamad Mayassi, along with other supporting staff members met and kept all promises and commitments made over the phone. They even thought of a number of miscellaneous things that I would want or need that I had forgotten to mention.
Excellent suggestions of preowned cars to choose from. Very professional and helpful. I would recommend this establishment when looking to purchase your next vehicle. They worked with me to get financing approved.
Wynne Ford is the best and their service team goes above and beyond
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