Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
This car has good looking, and driving experience is also very good. There are too major draw back: the first is that I can hear too much noise, especially on bad roads, the other is that it's not very comfortable in the car, too much jolt.
Just got my 2018 CRV today, my sales person was Robert Sahabi. Robert was very details and easy to work with, he stood on your position and provided a quote which can be told he wants to make a deal. I highly recommended asking for Robert when you walk in for test drive or a quote.
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Great First Car
by Willowfl from MIAMI
January 8, 2019
This is a fun, reliable first car for my 23yr old. She test drove it and fell in love. It has a sporty exterior and a comfy interior.
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
Amazing gas milage.
by PurpleLady#1 from Cogan Station, PA
December 19, 2018
When purchased I traveled 2500 miles a month for work. The gas mileage on the road of 44 plus miles was a big selling point. It rides nice and steers easy. Wish it was a hatchback as that gives you more trunk space.
Great overall experience. Don was a pleasure to deal with. I am very happy with my purchase.
I love my honda
by Aidee rivera from Houston, TX
January 8, 2019
I really love how reliable it is, I feel like I can really trust it and I have had no issues with it since I leased it. Once my lease is done I plan on keeping it!
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