Used 2020 Honda Civic for sale in Grayslake, IL

The service attendant was friendly, polite, and knowledgeable. He asked about my desire to replace air filters, which I elected to have done.

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

That I can trust Muller to do the professional work needed with the care and concern both myself and my vehicle deserve.

Read many reviews prior to purchase. I wanted a good RELIABLE used car with great mpg. But, extra features. My driving is 90% around town. Lots of stop lights. I considered a Miata (florida driver) and husband has a Lexus. The Civic EX hands down. I LOVE this car and feel safe, has moon roof, nice stereo, extra features. Leather would have been nice. My one let down: No CD player. Yes, I’m old (63) but have a ton of CD’s. Even the Miata had a CD player…come on Honda! Not everyone is into their IPhones!

Chris was excellent - very helpful, informative to a detail, super quick, helped me with my car right away even though it was a busy day and… I did not have an appointment

I own a 2020 Honda Civic LX sedan and this car is awesome. This my 4th Honda and have always been impressed by fuel economy and reliability in those cars with tlc. So far .this last one is treating me great. I have the 2liter engine with 6 speed trans and it performs very well. The safety features add to the great look and great performance as I love the drive too. Very affordable as well. Customer service at my dealership is awesome as well!!

Nice and all staff are very friendly, and everyone there was so much fun, and Ed Wanland have a great time to work out for me. Thank you

Good acceleration and driving. Needs: the wider rear viper square, AWD instead of FWD. Disc CD player is absent. The GPS is not already works properly at 45 mph and more. Needs additional turn lights on side mirrors.

Very clean for covid times which is great. The service dept excels- Luke is terrific and I never feel like a factory, cranking out the next customer. Clients matter - they know your name (no, it's not the Cheers bar) and value your business. Professional, reliable and they have gained my trust. Definitely recommend getting your Honda serviced here.

We have two 2020 Civics, one is a Hatchback Sport, the other is a Coupe EX, both with the 1.5t/CVT. Combined mileage, 68,000 mi. MPG On the Coupe 39.6MPG with 50/50 city/rural. On the Hatch, 31MPG with 90% city (SoCal). Zero issues on the Coupe. One A/C (warranty) fail on the Hatch. Nothing else. WE ARE EXTREMELY PLEASED!

Overall, my experience buying an Accord from Muller Honda was a positive one. Salesman Kurt Kim was professional and straight forward. Still, I would suggest the dealer should lay out extended warranty options earlier in the process, not when you have already decided to buy and are about to sign over a check. Also, the fact that the dealer added on a fee over the MSRP was not surprising, but still disappointing. It does not generate dealer loyalty going forward. But this is my fourth Accord from Muller and I haver always beemn happy with them.

The salesperson I met with was very pleasant to deal with and was good about getting back to me. It seems like there are no hidden fees and the cars are in good condition.

I was very pleased with my experience. I started at CarMax to "try on" several cars from several manufacturers. The salesman (Jack) was happy to oblige, despite it being cold and rainy. We walked the lot and I sat in ~20 cars. I went home and researched them some more, scheduled a few to test drive and came back on Jack's day off. This time, I worked with Brandon for a few test drives and discussed other vehicles at nearby CarMax locations. They found a vehicle that fit my requirements and transported it in for me to test drive. A few days later, I was back for the final test drive, loved the car and purchased it. Jack and Brandon kept good communication, weren't pushy and were a pleasure to work with. The business office was quick and explained the paperwork and processes effectively. Now, two weeks on, I'm very pleased with my car and experience. Thanks!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

My maintenance ended up being more involved than my appointment slot allowed, but the staff accommodated by assigning two techs to get me out in time. Above and beyond, really appreciate it.

Buying the car was no pressure and easier than expected. Great value for trade in.

I bought my brand new 2021 Ford Ecosport June 3, 2022 from Mike at Ford of Lake Geneva. It was an awesome experience...everyone at the dealership was great. Very professional, quick, and so friendly! I loved the whole experience--plus I LOVE MY NEW CAR! Go get a good deal!!! They're great! T =)

Working with Nick was an absolute pleasure. Process was very smooth and I appreciated his attention to details. Took the time to make sure I was comfortable with everything.

Been shopping for a while for a car and this dealership was the only with the lowest markup. They also negotiate the number to get to my monthly payments, Amazing experience. Thank Eraldo for your help

The only reason I'm giving them 5 stars is that I can't give them six. Friendly prompt service and were willing to bend over backwards to help. Talk to- Josoe Bautista.

5 star service thanks to Mr Briars. He never tries to upsell anything with me & so I always make sure to go to him. He’s a thorough professional and is the best at Honda. Highly recommend Mr Briars.

Yash was an excellent helper. He helped me throughout the whole time I was there and showed me the best options. I totally recommend this place.

I had a budget, and the associates at North City Honda helped me out a ton and got me a great deal! I appreciate their team and their flexibility.

I bought a car from Gersom Jimenez. I recommend working with him. He was very patient with me. He answered all my questions and concerns. After purchasing the car he told me to call him if I have any questions. He called me a week later to see if everything was fine. Thank you so much for all your assistance.

Good Customer Service, Very Kind, Good Seller Natalie, Very Respectful. Made me feel at home, buy a car from Natalie 5 Stars, Thanks to you.