After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
Blaine was very helpful and was not pushy at all. He took his time to explain everything and did not rush me in the slightest. He applied all possible discounts for me to give the best possible price. Conor was quick and got me out of there with no confusion. I am enjoying my new vehicle and will recommend Yark to anyone I know looking for a good vehicle. Thanks again, Blaine and Conor!
Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
Duane Anderson was a great salesperson went over the entire vehicle with me was patient with me waiting for my paperwork till the late hour of his day. Introduce me to the rest of the Taylor family and answered all my questions. Felicia’s internet response was quick inquiring about the vehicle. Juan the manager went over the paperwork theory. Great deal even though I’m a Michigan fan Ha Ha. Duane Thank You for both of your Services!
We bought a 2018 CRV AWD and this is the third vehicle we purchased from Arthur Sujaritch. Arthur was very helpful, friendly, pleasant to work with.We traded in an Odyssey and we believe we got a deal . Arthur went out of his way to accomodate our needs. He is an excellent salesman and one heck of a human being. Thank you Arthur.
I went into Brown Honda on Saturday, shopping for a new car lease. I was deciding between a few different Sedans (Mazda 6, Toyota Camry, and Honda Accord) but was not 100% confident on one over the other. Wendy Cooper ended up helping me - she listened answered EVERY question I had, was extremely professional, extremely easy to work with and best of all, took great care of me.
The entire thing took only about 30-45 minutes (including test drive and getting approved for financing) and I was out the door with a brand new 2018 Honda Accord!
Thanks again to you Wendy and Brown Honda for your exceptional service. Would refer family and friends alike to her!
We got a great deal on a new Honda Pilot from Mark Stevens. He was very courteous and professional. I hate buying a car as I feel like I got ripped off. I did not feel that way here at all. Only complaint is difficulty in contacting service they either did not call. back or answer phone. Great overall dealership!
I had a excellent experience today at Yark Nissan! TJ Kretz made sure that I found a nice reliable car and I was not going to leave without the vehicle I deserve. He gave me hope and I was very satisfied with the staff. Thank you TJ!!!!!
This dealership had the exact model I was looking for. Made the long 78 mile drive to their facility. Worth every minute of the drive. Madilynn was an excellent salesperson. The buying process was a bit drawn out with lots of back and forth about the selling price of the Jetta and the trade value of my vehicle. Eventually, we reached a deal that worked for both of us. Overall, I was pleased with my experience. I would recommend this dealership to a friend.
by Jane & Claren Walter from Findlay, Ohio 45840
May 13, 2018
JIM LAIRD was a no presser sales person with good under standing & explaining every thing about the car. Jim was one of the best to make a deal with. But the title person ((John)) was a HIGH presser sales on third party warranty (service contract) Never told it wasn't a HONDA CARE CONTRACT which cost more & covered less then the Honda care contract on the internet. WHY WOULD A DEALERSHIP SALEING NEW & USED HONDA"S SALE THIRD PARTY SERVICE CONTRACTS. JIM LAIRD was good great person to work with & not part of the service contract. but why would Reineke dealership sell a lesser service contract over the better HONDA CARE SERVICE CONTRACT . MR REINEKE better rethink the decision of third party service contracts not explaining they have nothing to do with HONDA CARE. MR REINEKE CALL ME. Your dealership has my phone number.
Called my local Honda dealer Gene Stevens in the morning to service my Honda CRV for an oil change before I and my husband were planning a trip to Florida. Asked for Stacy Feller, got his voice mail and he promptly returned my call. He was able to make our appointment for the same day at 2:00 p.m. We dropped my vehicle off early and said we would be back for it when completed. My call for pickup that service was completed was even actually before 2:00 pm. Fast efficient and courteous service from Stacy always when scheduling service!!
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