I was unsure of the Colorado, but soon realized this was the vehicle for me. Doyle was there when I needed the assistance from the moment we shook hands to when I drove off the Bill Gatton lot with my newly purchased truck! It was great deal and the service was spot on aside from the knowledge of vehicles; Doyle feels like that buddy that'll piggyback you to the end. Overall highly satisfied with this place and will return for my next vehicle.
by Cantor family???s Mitsubishi from DealerRater.com
November 17, 2018
We recently bought a brand new vehicle from Wallace Nissan Mitsubishi in Kingsport Tennessee. Originally we were looking for a used family vehicle we stopped at Toyota of Kingsport and they treated us awful. They were not helpful or friendly at all. My husband said let???s try one more place and that place was Wallace. Our salesman???s name was George Barton he was very kind and helpful and he got us into a brand new Mitsubishi Outlander for only $50 more a month than we were paying for our old 2007 van! Plus we have an awesome warranty. Thank you so much George and Wallace Nissan Mitsubishi😊
Last week the 10,000 mile service was completed on my 2018 Volvo XC90 Inscription (which I purchased from Friendship Volvo last fall.) The customer service was excellent from start (scheduling an appointment) to the completion. The Service Manager, Sherri, was exceptional helpful. She was very professional in making sure everything that needed to be done was completed. She is a credit to the Service Dept. and to Friendship Volvo. / Also, a few months ago I had some accessories installed on my XC90 - including a Dog Gate! - and the process then was also first class. The young man who installed the accessories (Scooter?) did an excellent job./FYI a question below asked if I would recommend this dealer to a friend - which I did recently. I recommended Friendship Volvo to a co-worker who had seen my XC90, and he and his wife purchased an XC90 from you about 2 weeks ago.
I had an excellent journey throughout the purchase of my new Jeep Compass. I had the opportunity to work with Robin through email and texting to seal the deal. She was great to work with. She was not working the only day I could make the 2 hour trip, so she handed off all the documents of the deal to another salesperson, Jason. Upon arrival at the facility, Jason met me before I could get to the building. He was also great. The finance guy was also wonderful to work with. Sorry, I can't remember your name. He was certainly a live wire. Keep me in conversation the whole time. I was in and on the road within 2 hours. Great deal.
Let me start by saying I drove 4 hours from Ashland,Ky. Dealerships back home were pushy,ride, and didn't want to work with you negotiating prices or helping you get where you needed to be with a budget. The entire experience of finding my car and working out a deal for it And trading my car in was like a dream. The entire staff was upbeat, respectful and just great. It was such a pleasure working with them and I looked forward to meeting everyone when I picked up my car. Hands down best buying experience I have had.
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
I purchased my very first car with Katey at Honda Kingsport. She was extremely helpful and made what could have been a very stressful experience super fun! I highly recommend checking out what they have to offer if you're looking for a vehicle!
I bought my wife's Dodge Van from this dealership about a year ago and it included a maintenance package. I have been coming back for the required oil changes and now look forward to the maintenance agreement on my OTHER car to expire so I can start bringing it to JC Honda!!! The service has been great...friendly and quick. They don't try to add extras (ie cabin air filters) and don't do things just because I ask for them! For example, asked for oil change and tire rotation...they checked and recommended rotate on next visit. The waiting area is truly geared for customer satisfaction...internet w/ privacy seating, soft-serve ice cream, bottled water, fresh coffee, new newspapers, etc, etc. Plus a separate area for kids with age appropriate seating and TV! Finally a dealership I can trust. Did I mention they also wash your vehicle after they finish the maintenance? WOW
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