WOW Pure Car Buying is different kinda dealer. This was a great experience. I was looking for a Honda Odyssey because me and my wife saw how good the reviews are on the Odyssey's so we saw Pure Car Buying and they have the really great prices on there vehicle's. We are Truly happy with the service and our new van. Thank you guys!!!.
Peter and Kenny are great. Peter's knowledge of the history and details of the marque were impressive, and Kenny is an ace mechanic. Very transparent and easy to deal with- didn't try to hide anything and were very up front about the 'warts' on the car we finally bought for my son. Selection was good (they even had a few manuals - but one fewer now!) We've had the car for a couple months now and have had zero issues (other than my son wanting to polish the paint off the car.) Headed off to its first track day in a week and we're expecting a trouble free day.
The only negatives:
- their stock is not all in one location, so if you have a car you are interested in from the website, give them a call and let them know when you'll be there.
- facility might put some people off, but get past it - these guys are good
- they can be slow to return phone calls
After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!
The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.
My experience with any service and sale at this specific Dealership has always been exceptionally Professional and Courteous
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