When I brought up the problem with the rear seat belts on my Passat, Sean Gerringer was quick to agree with the safety risk. He ordered parts, called me when they arrived, and scheduled my replacement appointment. He also arranged a vehicle for my use during the repair. Work done; safety issue fixed. All good, including my review of VW of South Charlotte.
Melissa was superb, I give her 5 Stars!. She is extremely knowledgeable of the product and listened to what I was looking for. She found me the perfect CRV for my needs and budget. She also addressed all of my concerns professionally and willingly. I appreciate the time and patience spent on educating me about the CR-V and the dealership services. Thanks Melissa!
I would give the dealership 5 stars based on Melissa. Unfortunately, the finance department overcharged my account by $500, sending me into overdraft with the bank. Therefore, the overall rating of this dealership, I give 3 stars.
Mr. Bagwell is a gentleman and very accommodating in every way. It???s not always easy for a woman or anyone for that matter to negotiate for a car and he made it as comfortable an endeavor as possible and for that I was very grateful. Last time I dealt with Vicky so he had big shoes to fill. It???s too bad that your sales managers are apparently under so much pressure to squeeze the last dime out of people that they can???t be pleasant.
I've been coming here for 11 years to get my car serviced and always had a great experience with the staff. I usually only dealt with the service department but finally did business with someone from the sales team. Melissa Evans was very friendly and patient. I will continue to do business with Hendrick Honda of south boulevard.
Ronnie Lopez was my first experience at Honda Hendricks, I couldn???t ask for more he has a great personality, knowledgeable, professional very patient and a friendly demeanor....Above all he has a great customer service . I am grateful for his service for he gave me a great deal and for a first time buyer I was very impressed and will recommend everyone who wants to by a car to contact him. He is a great asset to the company. Thanks Ronnie you are the best!
Jess is very professional and made buying a new vehicle easy and unstressful! She spent over 2 hours giving me a tutorial on the new Honda Pilot Elite. She called me for a follow up and offered additional time to go over all aspects of the car.
Had a great experience at Hendrick Honda! I absolutely love my new Accord! Ronnie was great throughout this experience. I highly recommend Hendrick Honda if you???re in the market for a new or used car and ask for Ronnie Russel you won???t be disappointed!!
Very nice place they are very up front and will make sure you get to work and back if your car in getting fixed I like the food there very good cooks very clean and if you have any problems they will help or make it so you can get your car fixed and if you are buying or looking for a new car please go here they work with you I know yes my name Stevie Stuckes
Everyone is great while “selling” the car. However, Formula One and my sales person, Tina, did an amazing job throughout the entire process. From the time I walked in the door to receiving my permanent tag in the mail. I would HIGHLY recommend this dealership to anyone looking for an upscale vehicle. DO NOT WASTE YOUR TIME ANYWHERE ELSE!!!
My name is V C Parker. George Billett worked very hard to get me a great interest rate on my new hond accord. He also looked for as many incentives as he could that honda was offering on the 2018 honda accord. He made me feel very comfortable and the process was easy and fast. Amanda Austria and Alex Fung-A-Ling were also very helpful in the finance office explaining all finance options and warranties in detail. What a great team at Scott Clark honda.
I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.
Good experience. Salesman (Ash) was friendly and listened to me. I bought a used car and felt it was a good deal. But because they treated me like a true customer is why I bought.
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