Used Honda Passport for sale near Ann Arbor, MI

Although I had some issues with the closing a call to the manager and it was resolved within the hour. The salesman was great!

Had problems w/ battery draining at 17 months 22,000 miles. Then at 19 months 25000 miles, the audio unit needed replaced. While mine was In the shop, my service consultant had the same problem. Tow truck service told me they've had numerous calls on Passpotrs w/ dead batteries being dead more than once on the same vehicle. Hopefully we've got it fixed.

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

it's still brand new for me but I did extensive research online, so I knew what I was getting when I went to the dealer. I know after only 350 miles, Ima love it. More later!

The purchase experience was efficient and the dealership personnel were very professional and helpful. I would recommend this dealership. I will be back the next time I am looking for a new vehicle.

After owning 2 CRV’s I decided to go with something larger. I’d initially been considering the Pilot, but I didn’t want or need the third row of seats. I’ve had my 2022 Passport for exactly a year now, and I love it. It makes me happy every time I get behind the wheel. For the size of the vehicle the gas mileage isn’t bad; I’m averaging 15-18mpg city and 23-27mpg highway. It handles well and is very comfortable. I’m not a fan if the idle stop, but that seems to be standard on many vehicles now. I’ve become accustomed to turning it off immediately, so it’s not a problem.

Serra Mazda in Brighton was the best shopping experience I have had with a dealership. Justice was a great salesperson. Having been in and around the retail automotive industry for over 30 years it was refreshing to see a young energetic honest salesperson do what he said he was going to do. The management was very friendly and efficient. Great place to buy a Mazda.

2022 Passport only has 900 miles on it. Been driving for over 60 years and will say this vehicle is one of the more difficult ones to drive -- the long hood really makes it impossible to tell where the right front fender is when parking. I have a great feel of a vehicle while driving and can say that the Passport does not offer that feeling. Will say that Honda quality for final inspections is sloppy as the Passport came with all 4 wheels unbalanced. Passport is also a very low seller for a variety of reasons. Given all that, it's still a good vehicle that takes time to warm up to.

I correctly assume the technical competence of the service providers at Germain Honda and you can’t match their friendliness. Because of age and disability, they allowed me to remain in my car for an oil change but denied me the carnival ride with it on the hoist to change the tires. Instead, they picked up and returned the car from my home to provide this service. Their “going the extra mile” in this way has been my experience with them over the years and I an deeply grateful.

I Love My Passport! It runs great, and is very good Off Road with it's AWD! However, I think it, like many other new cars are overpriced today by about $10k

Good personable service, they work really hard to make sure you’re satisfied, good follow up. Feel like I can call if there are any issues

Love this vehicle with the exception of the automatic idle shut off. Seems to me it would put added wear and tear on the starter in addition to using more fuel starting the engine every time you stop. You have to remember to hit the off button every time you start the car. Cruise control jerks a bit while going downhill also. Great comfort, very quiet, easy to get in and out of and roomy.

I was extremely impressed with Josuha in Sales. Even though my credit score kept me in a limited category, it did not reduced Josuha's manner and/or personality when discussing purchasing a van. His professionalism, patience, tireless effort, and determination to satisfy me as a customer was remarkable!! He was never bothered by all of the questions I asked. Joshua made me feel like I was the most important customer there was, and he always put my interest first. I've told all of my friends to purchase their next vehicle from LaFontaine and to ask for Joshua. He works hard and goes out of his way to accommodate and satisfy a customer. God bless Joshua and the many employess on Telegraph Road, LaFontaine Honda of Dearborn. I will continue to pass the word about your wonderful Dealership.

I purchased the Black Edition and I love it. I like: the auto adjust front seats, heated seats and steering wheel, the quite ride, smooth ride, the 9 speed transmission, the sound it makes when I push on the acceleration, great excelleration (especially when the Echo mode is off). The only thing that would make it perfect is better gas mileage.

Customer reps do a great job of maintaining awareness of whole service process. They kept waiting customers apprised of timing, etc. Customer reps are cordial and professional

Might be too soon to review. Only have 500 miles on it. I really do like it. I have previously had 2 CRV's with a much smaller engine and they were much quicker to accelerate and naturally got far better gas mileage. In Sport mode it is very quick even with "echo" on. I have been getting 17 to 19 mpg. Maybe it will improve in time. It is very comfortable and has great safety features. My biggest complaint is with the very low sound with the turn-signals. (CRV's were equally TOO quiet). I can't imagine why Honda doesn't improve the sound. I've adjust sound level to the highest level and with the radio on, I can't hear that the turn signals didn't shut off when making a turn. I checked the internet and found that lots of customers complain about this with Honda's. I asked the dealer service dept if there was a work around and they said it has come up from time to time and no solution available. The service manager said he drives a VW and the turn signals are much louder. My wife's KIA Laporte 's turn signals are 10 times louder than the Passport (Trailsport) Not a dealbreaker...just annoying.

This dealership gave me nothing but an amazing experience loved it love the vehicle extremely satisfied and happy