My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!
John O'Connor was a very knowledgeable and friendly member of the Boch staff. He took the time to explain many features on the vehicle we were looking at, answered all questions, all without any pressure. When it comes time for me to buy another Honda, I will go to Boch and look for John.
The personnel are all excellent - however, when it came to financing we (my wife and I) were told that you would get the lowest finance rate. I informed them that there should be no rate because of your signs, both three signs in the dealership and on your website. There was disbelief, so I showed them the sign which read " BLACK FRIDAY ALL MONTH THIS MONTH GET YOUR CHOICE OF: 0 DOWN 0% APR, 0 PAYMENT 90 DAYS BOCH" I was told I didn't qualify. Qualify for what? There were "no conditions listed". Other dealers advertised on TV and radio, 0 down 0% APR (GM), 0 payment for 90 days (Subaru). So even though we bought a new Honda CRV at 4.1% APR, We feel we've been had, lied to. Also, it's false advertising. DO YOU DARE MAKE THIS RIGHT?????
great experience, good price, and wonderful customer service with Jennifer! Jennifer was extremely efficient and had the best product knowledge. Came in expecting not to buy and left with a brand new car! Thank You Boch Honda!
We have been looking for weeks and were considering if there was an SUV out there within our budget. We had just left another dealership and decided to head over to Siko Honda as a last resort. We saw a 2015 Kia Sportage online and came in for a test drive. The facility was clean and the SUV looked great but we were not feeling the first salesman or the price. We were ready to walk out the door until we met Emilio!
Emilio took his time and answered all of our questions even though they were closing. My wife was not content with the first test drive, so so we took it for another test drive when we came back two days later to close the deal. I appreciate Emilio being honest and straight up with us for that is rare! If we had not ran into him, we would have not bought the car!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I came to this dealer To lease a Honda SI and my man here dealt with everything perfectly!! He???s fast at what he does. I was having trouble with my insurance sending some paperwork and he made sure the insurance sent it on time so that I can get the car the day I wanted!! He goes above and beyond when it comes to helping the customer!! Give my man a raise. He deserves it!
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
Great service from Lee Diamond.
It felt like a nice place to do business.
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