Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.
by JV from Cincinnati
December 7, 2018
I had a Pilot previously and know this will be high quality. I am pleased with this purchase and value. It was a great buy at the end of the year.
If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.
Problem before first oil change
by Tlcpsu from Philadelphia, PA
November 30, 2018
I really liked driving this car and I thought Honda was a quality vehicle, but I bought a 2018 Honda Pilot Elite in July and had a check engine light with an emissions system issue message with it and the remote start stop working in November before the car had 7k miles on it. All the dealers in my area (I called at least 5) were booking a week out for a service appointment. Apparently a non emergency since the engine light is not flashing. Guess that hads something to say for the quality of Honda’s if all the dealers are booked up for service at least a week out. And I have to drop off and leave a car under warrantee that needed service before it’s first oil change. If that’s what I have to look forward to with this car I can’t say I would recommend it.
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
Fabulous ride and comfort
by Normie from Kissimmee fl
December 18, 2018
I love the ride and comfort. 8 people fit very comfortable. My son has always encouraged us to buy a Honda and we never listened. Glad we decided to take his advice.
The Honda Salesmen from several dealerships in my area were all very responsive by email providing quotes and answering questions. It made the car purchasing process very easy and fit with my schedule. Didjak Ilunga at Criswell Honda went even further by email offering suggestions based on my interests. When I went in to test drive and purchase based on best price he took his time to demonstrate the "bells and whistles" of the car. Didjak is extremely friendly and low key which I appreciate.
Most reliable car i owned
by Lild226 from Bronx ny
December 9, 2018
This car is amazing . Smooth very roomy amazing power . I highly recommend this car to anyone that has a family or need to store items
by Clifton from Baltimore md
March 6, 2018
Great job on finding my car and customer service was great going back for repairs .ive already referred a few people to buy as well
2019 Honda Pilot EX
by Car Buyer 1 from Phoenix
December 1, 2018
The vehicle dashboard is very nice, seat are not very comfortable and road noise was apparent like all Honda vehicles. Arm rest is not robust and feels like it will break soon. Better looking interior than the Toyota Highlander. Dealer tries to add on extras that are not needed.
Dan Cahill made buying a new car very easy. We came in and test drove last week and went through my buying service at work. He honored the price and spent 45 minutes going over the features. Great Job!
by Love my piloo from Albany ny
January 3, 2019
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
I was pleased overall with the level of customer service. I got the number After going back and forth a couple of times, I was able to get very close to the number I wanted. Mark Rivers was very personable. I would purchase and highly recommend Honda of Annapolis.
by Rustico from Everett
December 21, 2018
I LIKE APPLE CAR PLAY, USB PORTS AND PUSH START. VERY STYLISH AND COMPACT AND A LOT LEG ROOM AND I LIKE THE THIRD ROW SEAT.
After prior email contact, Salesperson Mark Rivers, had 2 vehicles ready for inspection and test drive. I chose a Honda Certified pre owned CR V. Vehicle was well priced and maintained by the dealership. All maintenance records and Carfax report included. Drove away feeling very confident about my purchase.
Not the car I expected from honda
by Dan from Indianapolis Indiana
December 17, 2018
Have the top model. Don’t even think of going to a car wash. Transmission (9 speed) waste of money and very jerky Arm rests are the worst I have ever had or used. Navigation will not link up to goggle navigation. Radio over technical.
Great experience! Very quick . I emailed what car model I was interested in, they emailed me an online offer, and when I showed up they had the car waiting. Immediate hand off to a knowledgeable sales rep who didn't try to upsell me. Test drive, Q&A, short negotiation, handshake, done. Quick and painless. Cannot recommend enough.
George Devine was my sales rep & he was exceptional. He was courteous, knowledgeable & friendly. The thing I liked the most about George is that he was not overbearing & trying every "sales tactic" he could just to make a sale. He wanted to make sure I was heard & that my needs were considered. It was the most pleasant experiences I have ever had in dealing with a sales person.
This place is so great, I now go there instead of the place 10 minutes closer to me. I have been there twice, and was so thrilled with the amazing customer service. They do it right!
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