Used 2020 Honda Pilot for sale near Lombard, IL

I was impressed with the service, professionalism, and quality of Fields Lexus, as well as Keith, our salesman. When I came to pick up the car that I ordered, it was ready for me with a big red bow on top. Such an amazing presentation. Then, the tech person spent time with me to demonstrate all the (sometimes complicated) new technology. He was patient and competent, the perfect combination. The showroom is gorgeous, and the atmosphere overall is inviting, welcoming each customer who enters. Most of all, the Lexus NX that I purchased is just what I wanted, and Keith found it for me, in less time that was anticipated. Truly the perfect place to purchase a Lexus.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Answered my questions, kept me informed and was very knowledgeable about my questions regarding the service to be performed on my Highlander. My SUV was ready when I was told it would be.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Great experience and customer service. Very easy to work with! Dion was very helpful and truly went the extra mile to work within my criteria and needs.

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

By far , one of the best dealer experience I have had. Dealership from start to finish was honest, informative and professional. Integrity from everyone involved!

I have always wanted a Honda Pilot and bought a 2020 model anticipating a great vehicle. It has been back to the shop SIX times for issues with the drivers side mirror. It is supposed to be a fancy automatic adjusting mirror, but instead self adjusts up beyond where I can see in it. The dealer's technicians have tried many things, but still claim they can't recreate what I am telling them I really don't know where to turn now.

I love my Honda. It drives beautifully, it’s comfortable, holds the road, you feel safe because it’s so well made. A wonderful driving experience. I plan on buying it back when my lease is up.

My sales person Alex Valdez was great! I thought he would give up on me because I was very picky and expected alot. I had resigned myself to keeping my current car, but then he found me the perfect vehicle and I love it! All in all it was a pleasant experience and I highly recommend McGrath Honda/Elgin. Just ask for Alex Valdez and he will work hard to find you what you want!

I recently purchased a car and had a great experience. The team was incredibly helpful and always available to answer questions, never pushy or pressuring me to buy. Excellent service all around. Highly recommend.

My experience at Downtown Honda was outstanding. If you go, ask for Dustin Brandon. His spirit was exceptional, his personality was outstanding and his customer service skills were top notch. He remained in constant communication so I never felt out of the loop. Hands down, one of the best sales reps in that store.

Had the car out front ready for me when I got there. Everyone very friendly

Attention:Jesus;Mr. Howard; Joaquin and Angel showed professionalism and respect.They answer all my questions. Thanks again.