Used Honda Pilot EX-L for sale near Bannockburn, IL

I'm from Chicago but grew dissatisfied with the crappy service city dealers gave me so I traveled some distance away from the city to Muller Honda and I'll tell you my experience was fabulous . I came in for an oil change, rear differential fluid change and tire rotation. I fell in love at first sight with their service area set up and their transparency to do business. You can actually see them working on your car real time not like the city dealers that kidnap your car for 2 hours and you don't see what's being done or not being done. The price was right, the atmosphere was clean and relaxing. Muller< I love you guys, this was my first time here and I can assure you it won't be my last.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

The salesperson was very patient, understanding, and reassuring throughout the entire process. They gave me plenty of time to make my final decision without any pressure, which I truly appreciated. Their professionalism stood out, and they made sure I had all the right information before moving forward with my purchase. If anyone ever asks me where to go for a car, I would definitely recommend coming here.

Had everything I wanted in a car and more love driving my car now it’s beautiful, and reliable, wouldn’t change a thing. Define recommend to anyone

2017 gmc sierra 1500 bought this truck from them and I’m very happy with the condition

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Had a great experience at dealership. Found a car i love. Was treated well by salesman. Overall great experience

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

One of the best thing I ever experienced great customer service highly recommended. Dan and Joe was amazing

We were looking for a mid-size SUV because getting in and out of my 2014 Honda Accord was getting a little difficult. We found this Pilot Elite and got a good deal, and the car is hitting on all cylinders. Yes, we will get lower gas mileage, but the more comfortable ride and higher seating position are worth it.

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

Very good experience overall. Great cars and service. Not pushy and very professional. Will buy again!

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

Excellent customer service. The quick response and friendly approach made the whole experience smooth and helpful. I really appreciate the support I received. Based on my experience, I recommend the Your Choice Autos in Waukegan.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Compré un carro muy bonito y muy amable el personal súper recomendable a todos

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Highly Recommended! Dean and Mike were very helpful with everything! They explained the entire car and went thru everything with me. They were very helpful thru the entire process and was very insightful. They helped me get the car I wanted at a good price!

Vehicle covers our needs for towing the family fishing boat. Great for winter driving in our region. This model year cargo space is better than many of the other SUV's available.

It took me a long time to find the car I wanted. It was a Kia Nero EV plug-in. I finally found a beautiful blue one with all the features I wanted at Raymond Kia. Problem was there was a crazy dent over the driver-side passenger door. Sales manager, Rick Danka, Went through three dent specialists Before they found just the right guy to fix it. I applaud their perseverance, and I am amazed at the result. That rather large dent is no more. I now have the car I’ve been hoping to find. Thank you, Raymond Kia!

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

⭐️⭐️⭐️⭐️⭐️ A 10/10 Experience at McGrath Honda of St. Charles! We couldn't be happier with our purchase of a 2025 Honda Pilot Elite AWD! The entire experience at McGrath Honda of St. Charles was absolutely painless and easy—exactly what you want when buying a new vehicle. A huge shout-out to our representatives, Gabe H. and Deanna B. They were not only incredibly friendly, but their customer service was truly exceptional. They were actively listening to our needs and what we were looking for, finding positive and productive solutions every step of the way. Their attention to detail was fantastic; they were very thorough in explaining the ins and outs of everything. From start to finish, this was a perfect experience. We wholeheartedly recommend Gabe, Deanna, and McGrath Honda of St. Charles. You won't find better service!

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

Ryan?s outstanding customer support and service. He exemplifies the professionalism that Honda strives for. In every aspect of the visit, he ensured I was well informed and empowered. The new facility is awesome; but what really matters are the employees and how they treat customers. Ryan, brings great credit upon himself, the service team at large, the facility, and Honda. Please extend my thanks to him as well.

I like my car. I test drove quite a few before deciding to purchase a Honda Pilot. I like the way the Hondas ride, the seats are more comfortable, and the gas mileage for the size of car is descent.

The waiting room amenities were new and modern. Oil change service and tire rotation service was performed fast and my service advisor Bobby showed exceptional professionalism.

I drive a Honda Pilot Special Edition- It is by far the BEST car I have ever owned. I have no kids but really wanted an SUV. I drove two civics on lease before and went to look at a CRV. The pilot was around the same price to lease as a CRV and boy am I glad I chose this over that! I keep my third row down and the trunk space is incredible. This is a good car to have in your 20’s despite what people have this car for. My lab and yorkie have plenty of space and i absolutely feel like I am driving a sedan still with how smooth and tight and sporty it drives. I still whip like I did in my car!!!! I cant wait for the next generation to come out, I will probably stick with pilots for a while

Excellent customer service!! They help me find the perfect car for me, and kept me within my budget!! Friendly staff and beautiful showroom!! Two thumbs way up!! A shout out to Mike Medina the GM who really helped make this purchase smooth and quick! I will be recommending Elgin Auto Sales to all my friends and family!

Overall very nice Honda Pilot. Pros: blue color, gas mileage, reliability, resale value, cabin space, video player. Cons: too many buttons on steering wheel, 2017 there is push button for changing gears, 3rd row leg room.

Excellent updates and return of calls and questions. Fast service. The location of downtown Honda is convenient to where I live.

I've owned my 2021 Special Edition AWD for a year now. Put 14,000 trouble free miles on it. No problems at all. Just 2 maintenance services. The second service required a differential fluid change along with the normal maintenance. Kind of surprised it needed such an extensive service so soon but I hear the cross vectoring AWD needs frequent fluid changes. Cost $500.00. Otherwise I am completely satisfied with my purchase.

Though I ended up not purchasing the car, they were great with getting me the information I needed to make my decision. Very friendly and accommodating.

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.