Ethan did a great job through my whole process with Hyundai. Friendly smile, courteous, and polite from the start. Always Yes Sir or No Sir when asked yes/no questions. Very detailed knowledge of the car I purchased as he was able to answer all of my questions. He was also on top of the service I needed for the extra care warranty package I purchased to get it to the car into the "detail" shop. He even went above and beyond and brought my car to me at work when finished. Excellent service. This was the first time I purchased from Hyundai of Cary, and I would consider it again in the future and would recommend to my family and friends as well.
by Amy from Brandon mb
January 9, 2019
8 seater fits my family of 5 (not a van mom!) so this was perfect! Got everything I wanted a more. Only down side is it’s not the greatest on gas.... that I’ve noticed so far!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Pilot Mike from Macomb, MI
December 30, 2018
What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Favorite car I've ever owned!
by IrishAnne from San Antonio
December 6, 2018
We're a retired couple - LOVE the comfort and convenience of this model! Ease of use - safety features - design & most of all the RELIABILITY of Honda!
My Sales Rep. was amazing and very polite. He had us in and out with all paperwork ready in advance! He was on it! This is the reason why my family members get their cars from Auction Direct.
Least reliable Honda I’ve ever owned I’ve had many
by Jay Bono from Powers Lake, Wisconsin
November 28, 2018
Bought the 2016 Pilot new to replace our 2009 that my son inherited with 180,000 miles. At 40,000 miles the Pilots reliability went from I Love this car to what the xxxx is going on! Dash light illuminated and the vehicle slowed to a crawl. My wife is a Sunday slow driver. Highway miles mostly. Kenosha Honda reset the computer,
Replaced catylatic converters vehicle spent over two weeks in shop. Got the vehicle back all the lights were back on again. Vehicle brought
Back to Kenosha Honda, got it back a week later unwashed,with it ’repaired’ again. Drove it straight to a Toyota dealer the next day and traded it for a new 4 runner. 2016 Pilots are no good. I have a 2009 Pilot with 205,000 and a Accord with 120,000.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
Comfortable, good fuel economy, spacious, quiet
by Mac from Freeport, Maine
January 6, 2019
This car is extremely well made. I drive it back and forth to Florida with a full load. This last winter, I averaged 31 MPG for the entire trip down, back, and 5 weeks in the city. With a 3.5 Liter V6, this mileage is awesome. The car has a great ride, with options to make a long drive comfortable. The Honda Pilot is very reliable, and can take 8 people comfortably when needed.
My whole family loves working with Timothy Germain in the sales department. He's very knowledgeable, friendly and fair. No pressures or stress! We also love the Fred Anderson service department!
Great family car
by BR1448 from Baton Rouge
January 1, 2019
We just purchased a second Honda Pilot for our family. It’s great for everyday running around as well as road trips. Lots of room for passengers as well as any gear they bring. We enjoy the features of a luxury vehicle without the large price tag! Great driving performance. It’s a smooth drive.
Emmett was excellent. Was looking to get a family vehicle and he got us a real good deal Will be buying again from him and this delership
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
Lots of high end features at a reasonable price
by bnmcd from Dallas, TX
November 29, 2018
The Pilot Elite provides all of the technology present on high-end cars at a reasonable price. With the Elite package, all you have to do is pick the color.
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
Very reliable car and good in gas
by Sulena from Downey, CA
December 3, 2018
I love the gas mileage for an SUV
Very comfortable to drive
Very spacious and lots of leg room.
3rd row is a plus
I love it!!!
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
My honda pilot 2017 is the best car I have owned,
by Drexdave from Upper Marlboro, md
January 7, 2019
Its excellent, it's very comfortable and I love the exterior build of the car it's also very reliable , this car honda pilot Exl is worth all the hype.
I learned about Alison through a women???s networking group on Facebook and she was so responsive throughout the process. You can tell she values customer service and does a lot of little things along the way. She will go through all the car???s features when you test drive and really knows her stuff! I look forward to working with her again years down the road.
Comfortable and extremely reliable!
by TexasFan from Belton, TX
December 23, 2018
I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!
If I could give more than 5 stars, I most definitely would. Looking to buy a new or used vehicle? Trust me, you're in great hands here!!! I'm speaking from experience. Great customer service and Professional. Thanks you're the best!
by Love my piloo from Albany ny
January 3, 2019
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
Daryl felt like my advocate in the sales process, he was incredibly knowledgeable and understood my concerns/needs perfectly. I never felt like he was pushing me into something that wasn't right for me.
Most reliable SUV
by Kim Nguyen from Lebanon, PA 17042
December 12, 2018
This SUV Honda Pilot EX-L, met all of my needs for family of 8 peoples. Roomy, in the front, and back, with all top of the line equipment. The ride is very smooth, and safe, comparing to other SUV.
Great customer service when I was there to check out the spo
by Sharp from DealerRater.com
November 30, 2018
Awesome customer service Great attitude. Brought car by for me to view. Not what I had in mind for my job needs. I will have her sell me my next honda.
Most problematic Honda car I have.
by Honda Fort worth Tx from Fort worth Tx
December 6, 2018
I had 42,000 miles in my Honda Pilot 2016. Since then , I only travelled 2x for out of state and most if the time just in the place. But now I heard some cracking sound when you turned and brought to to dealer to fix it since I still have warranty on it. I brought like 10 times like every after repair , still the problem occurs. The radio fm are very poor sound balance system, start up are poor too, sticking break pedal so I have to used remote start engine. , 1st year of owning it, the battery’s was dead. Now I brought all this attention to the AH M but they regret and denying the problem so they have to protect from damaging their reputation. Thats what all the business is. We are silent but being consumer we should do something about it. We have the right to question since we are paying and buying this brand or product. We are your reasons why your business exist.
Purchased a new showroom Porsche Boxster for my wife’s Christmas present on 11/30/18. Of course she loves it.
the process was easy an congenial with Kim Smith , who is super knowledgeable about Porsche’s.
This makes our fourth Porsche and all of them are masterville to drive.
Thanks Kim an everyone at Porsche Southpoint!
Most reliable, comfortable car
by Scott from ATWATER
December 1, 2018
This car is very comfortable to drive on the freeway. It is also a safe vehicle. We are happy Honda owners. When you purchase your Honda, you will be happy too.
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