From the moment I walked in the door at Lester Glenn I felt at ease. NO high pressure. I knew what I wanted and Frank understood that. Frank A. was my salesman and had absolutely the best car buying experience. I had a million questions and they were answered without judgement (not always the case when a woman is buying a car alone) even though a couple of my questions might have been considered silly. We went out to the lot to look at what was in stock but the Lime Twist I had my heart set on was not available. He took the time to go through the computer to see when one in that color was going to be in. I was pretty lucky in that respect too! I picked up my new car today and even though it was raining it didn't dampen my experience in the least. I proudly rang that bell on the way out the door and was proud to have my pic taken with Frank with my cool new ride! Thanks Frank. I'll be sending anyone who asks for a recommendation to you.
Comfortable and extremely reliable!
by TexasFan from Belton, TX
December 23, 2018
I absolutely LOVE this vehicle!! I just need to get rid of a car payment for now; but I definitely will buy it again! It is the best vehicle I have ever owned! I love the newer crossover body style!
I've told my self and others for years; If buying a used car, go nowhere else. However, I still fell victim to advertising and I went to another dealership just to find myself right back to AutoLenders and purchased my third car from them.
So far so good.
by slesh from Hartland, WI
December 13, 2018
Too soon to give a good review, but so far so good. I like the towing hitch being standard. I wish the wiring was also included.
How many people can say they actually felt comfortable the minute they walked into a dealership? Me!!! I called and spoke with Katlyn who was covering internet sales explained my situation .. The minute I waked in to Honda I was treated warmly , Heylin Liriano my sales rep was waiting with a car for me to test drive!! Heylin is very knowledgeable, graceful and very humbled.. Not like those pushy salespeople who won???t let you breath. She provided everything I ask for without question or excuse.. The very next day Nick the manager assisted my credit union with everything they needed until Heylin came in! When a I got there my car was waiting for me at a very decent price!! What an amazing group of people!!! Thank you so much for an amazing experience!! I was so anxious but you guys made me feel like family. I recommend Heylin Liriano and Honda Universe if you are going to purchase a Honda
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
I asked him for advice in purchasing a used car. He spent time in answering my questions honestly, even though I wasn't buying it from him. I live in a different state. Very helpful.
WORTHLESS 4X4 SYSTEM
by Jay from Brevard NC
December 9, 2018
This pile of trash disappointed me and let me down big time with my family in it.. The 4x4 system is absolutely no better than a front wheel drive car.. USELESS FOR A 4X4 VEHICLE.. MY ADVISE IS IF UR LOOKING FOR A 4X4 VEHICLE DON'T EVEN LOOK AT THE HONDA PILOT.. OF U JUST WANT A SUV THAT WILL NEVER SEE A SITUATION THAT WILL NEED 4X4 THEN STILL DON'T BUY THIS PIECE OF CRAP..
John was so helpful at showing me the ropes of what the ins and outs of buying a new car and tails. He was very kind and friendly and thorough, I didn't feel at all like there was any personal gain other than wanting to share accurate information and get good people good cars with great deals
Least reliable Honda I’ve ever owned I’ve had many
by Jay Bono from Powers Lake, Wisconsin
November 28, 2018
Bought the 2016 Pilot new to replace our 2009 that my son inherited with 180,000 miles. At 40,000 miles the Pilots reliability went from I Love this car to what the xxxx is going on! Dash light illuminated and the vehicle slowed to a crawl. My wife is a Sunday slow driver. Highway miles mostly. Kenosha Honda reset the computer,
Replaced catylatic converters vehicle spent over two weeks in shop. Got the vehicle back all the lights were back on again. Vehicle brought
Back to Kenosha Honda, got it back a week later unwashed,with it ’repaired’ again. Drove it straight to a Toyota dealer the next day and traded it for a new 4 runner. 2016 Pilots are no good. I have a 2009 Pilot with 205,000 and a Accord with 120,000.
My car died and I needed a car that day, I called John because he was very helpful getting my daughter a new car. Told him what I was looking for and he got thing rolling, I was out of there with the new car in 1.5 hours. John really went above and beyond to get the job done. Very satisfied. My salesman Neil went over all the bells and whistles so I felt well versed in what the car had to offer great job all around
Been awesome So Far!
by jrich from Dayton, OH
November 20, 2018
is not fully loaded. its perfect for our family since it has just even to feel happy with the car. My kids love it as well since it has features they can use
Had a great experience leasing my new Clarity from Karlos. The test drive was nice and informative, he went over all of the new features in the car. Had a really great time at the dealer, wasn't pressured or rushed and in the end got what I wanted.
I would recommend working with John Constantine to buy a new car. Most of the other sales men don't have a clue about how to sell a car. I bout a New 2018 dodge charger and after dealing with another sales man who didn't want to make a deal John wanted to make a deal and sold me the car.
by Amy from Brandon mb
January 9, 2019
8 seater fits my family of 5 (not a van mom!) so this was perfect! Got everything I wanted a more. Only down side is it’s not the greatest on gas.... that I’ve noticed so far!
From the start to finish Joe did an amazing job. He helped me find the perfect car for me. My credit is not the best, but Joe and the te at Manahawkin Kia helped me to get the perfect financing for me. This is my second car that I have bought from them. I love my Kia Niro. Hybrid. Thank you Joe!
Love this thing!
by Lee from Elgin, SC
January 6, 2019
This car met all of my needs and exceeded my expectations! Extremely comfortable, roomy, and loaded with options. The ride was much better than the comparable Highlander.
Nice dealership not aggressive or pushy. Kevin was great would recommend to friends nice selection of cars very clean and friendly staff would deal with again
Most problematic Honda car I have.
by Honda Fort worth Tx from Fort worth Tx
December 6, 2018
I had 42,000 miles in my Honda Pilot 2016. Since then , I only travelled 2x for out of state and most if the time just in the place. But now I heard some cracking sound when you turned and brought to to dealer to fix it since I still have warranty on it. I brought like 10 times like every after repair , still the problem occurs. The radio fm are very poor sound balance system, start up are poor too, sticking break pedal so I have to used remote start engine. , 1st year of owning it, the battery’s was dead. Now I brought all this attention to the AH M but they regret and denying the problem so they have to protect from damaging their reputation. Thats what all the business is. We are silent but being consumer we should do something about it. We have the right to question since we are paying and buying this brand or product. We are your reasons why your business exist.
very accomadating.staff made me feel comfortable. got my truck thank you all. nori and paul were outstanding.I would drive the hour again and also recommend to others.Pete Coletti.
Reliable and spacious SUV - excellent value!
by PaulinIllinois from Buffalo Grove, IL
December 26, 2018
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
Had visited another Honda dealer on Route 9 earlier in the week, and was treated very poorly. Was a bit turned off from Honda in general, but decided to take a trip to DCH Kay Honda for one last shot. Maria was incredible from the moment I first walked in. She made sure I understood everything about the car I was interested in. We went for a test drive, and Maria made sure to continue walking me through the car's features to ensure I was as well educated as possible. When the time came to discuss the numbers, Maria remained honest and straightforward with me while we tried to work a deal. She helped me understand everything I was getting into, and at the end of the day, helped me get a fair and affordable deal on exactly what I wanted. In summation, Maria made this process incredibly easy and informative. Maria went above and beyond for me, and I recommend her and DCH Kay Honda to the absolute fullest!
by Lucky Luc from Athol
December 23, 2018
This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.
In the past, I have leased about 4 different Hondas for almost 10 years. However, in those past years I have always worked with Mark Kamatoy. Mark would always put my needs first and always found the best solution that would work for me. My previous location that I would normally lease was at DCH Academy Honda where Mark previously worked. Since Mark transferred to DCH Kay Honda I decided to transfer as well. Still with with the best of his ability he was able to find another solution for me in leasing a new vehicle. When I arrived at DCH Kay Honda Mark introduced me to Maria Calabrese. She was such a pleasure to work with. She was so courteous and put my needs first. She introduced me to my new vehicle and gave me a rundown of all the new features. Maria was not just my sales person but she was someone I can confide in about my new lease. Throughout my interaction I also met Dan Greco. While finalizing the paper work Dan was not just professional but also made sure that I knew what I was signing. He was clear and concise and explained everything in detail. Even though DCH Kay Honda is close to an hour away from me. I know I would always get the best service and courtesy. Their dealership is easy to find, super clean and most importantly providing a positive vibe. Even though I live close by to at least 3 other Honda dealerships. DCH Kay Honda is worth visiting.
One of the best cars I have ever driven
by Jithom from Atlanta, GA
December 18, 2018
The car is one if the best SUVs I have driven. The seats are designed for long tuns and I never had any issues. I would buy it again if I get a great deal
I had such a great experience buying my new Jeep with Phil. He is kind, friendly, and truly makes customers feel that he is matching them with their best interests-- I have already recommended Phil to so many of my friends, he is an ASSET to World Jeep!
by Love my piloo from Albany ny
January 3, 2019
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
From the moment I walked into the car dealership I felt right at home! Our salesman, Kevin, was so helpful in answering all of our questions and definitely enhanced our experience. We most definitely would consider purchasing another car here, thank you!
by Darcie from The woodlands, tx
January 13, 2019
I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.
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