Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
Got my 4th car over the past 15 year there. Tone Hicks and Mark Hammond have always been easy to deal with and always play fair to get the best price and financing. No pressure and they do have a culture there which includes "nice:. I always shop around 1st but purchase there as they are real people who stand behind their products.
I am so excited about my new car!!! Lauren was so nice to me and made sure I got the vehicle I wanted from day one. She even gave my dad the deal he was hoping for just because I looked sad when I thought he was going to walk away. 10/10 for service 11/10 for kindness =)
It was time to trade in my BMW. I had a great experience with Conicelli in the past while I owned a CRV so I decided to revisit them. I spoke with Dee Williams by phone and she was so helpful and pleasant. When I got to Conicelli I was greeted by Lauren. What a positive experience. She understood what I was looking for and why. She gave me options to consider. She went the extra mile for me as far as trying out the car. And she made me laugh. This lady knows her stuff! Lauren is a great representative of an honest and reliable company.
I just purchased a certified used HONDA Accord from Conicelli HONDA. My Sales women was very good,she listened to what I was looking for and didn't push me in any other way. Also had some good conversation too. Her name is Stephanie Andrade.
I was greeted and shown a vehicle by Matt today. I must say that he was very pleasant and great to deal with. Although I didn't purchase the vehicle I wanted, I really enjoyed his professionalism, his patience, his eagerness to make a deal happen, and his judgement free kindness. I came in the dealership on a whim after cleaning my driveway and basement and I never bothered to change my clothing or boots. He treated me like any other customer. I just wanted to say great job, Matt.
I bought a used car from Piazza Honda last week and it was the most hassle-free and pleasant used car buying experiences of my life. Karl and Brent were amazing. I was in and out in 45 minutes with exactly the car that I wanted at a great price with no hassle.
It was late on a Saturday and the detail shop was a little backed up, so they offered to let me come back Monday morning for the full shine and polish. When I came back, Jay mentioned that one of the guys had noticed a light was on that they wanted to take care of. He said he'd get it into the shop and have it ready ASAP.
Turns out it was not a minor repair, but they covered the cost, provided a loaner, and bent over backwards to make sure I was well taken care of.
I have never had such excellent customer service at a dealership before, or nearly from any business for that matter.
I can't overstate how well I was treated and what an excellent experience I had at Piazza. If you're in the market for a Honda or a late-model used car, do yourself a favor and check out Piazza Honda of Pottstown!
I corresponded by e-mail and made an appointment to look at/drive a SUV advertised on the internet. I was met by the IT coordinator and introduced to a sales associate. The associate thoroughly reviewed the features of the vehicle; it was obvious that he knew the vehicle well. After a slight misunderstanding of which vehicle I'd inquired about, we took a nice drive over a number of different travel conditions. Both small roads and a divided highway were included in the loop. After the drive we returned to the show-room to talk finances. The associate was again well versed in the appropriate details and, after consulting with the sales manager, provided an out-the-door number which included the value of my trade (a fair number) and all applicable fees and taxes.
I did not purchase the vehicle, but that was my expectation. I made this visit to help narrow down which vehicle I liked best - this or a different brand. The overall experience was very good. It's the kind of place you'd feel comfortable sending you wife alone, if you could not make the trip with her. I felt all conversations were straight-forward and "on the up and up".
Jay Meany at O'Reily GMC was soooo helpful with helping us select the perfect SUV for us! He was very thorough as he described to us the differences in vehicles we were looking at and helped us zero in in the SUV that fit our needs! Highly recommend Jay and the gang at O'Reily GMC!! We love our new Acadia Denaili!! Thanks so much! Nancy & Rick Holmes Devon, PA
I am an international student and I leased a car from Bennett. Two important things I want to share about them:
1) First, I had an offer from another dealership and I call them and I asked them as my local dealership to match the price. Not only did they match the stated price in my quote first but they also gave me couple of dollars more discount.
2) The process of being accepted by Bank and Toyota based on my university documents was really smooth and the sales and finance people were optimistic and smiling all the time.
Specifically, I recommend Product Specialist, Richard Berkheimer who was my contact there. He is totally honest and knows what he is doing.
Adrian Sirbu is the sales person who I dealt with on my purchase of the Certified Pre-Owned 2015 Tacoma. After my initial test drive I had my son stop by to drive the Tacoma I bought and a brand new Tacoma just to compare the difference and to decided which direction I wanted to go. Adrian met my son and provided the truck I bought and the brand new Tacoma for an extensive test drive. I ended up working the deal via text message with Adrian, I sent him a message on what I was willing to pay for the Tacoma and what I wanted for my trade and with in minutes he replied. Not only did we agreed on the price, Adrian also got me the special 2.9% financing rate that was being offered on the Toyota Certified vehicles . When it came time to meet with the F&I, Matt Matti was just as easy going as Adrian, he did not pressure me to get anything that I did not need or want or tried to bump up the finance rate. Overall it was a positive buying experience and I will recommend Bennett Toyota to any one who is looking for a New or Certified Pre-Owned Toyota.
Mary Kelly went above and beyond to make my car buying experience stress free and frankly enjoyable. She worked with her General sales manager, John who was equally as pleasant to get me the exact car and price I wanted to be at. I will be back for years to come and cannot thank them enough!
Traded in my vehicle for a New 2017 Camry. Tom was an excellent sales man. He actually spoke and sat down and interacted with me. This business is professional and truly cares about their customers. This is a prime example of how dealerships should be like today. I highly recomend this place to you all.
The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner.
No hassle, flexible , fair, dealt with quality people
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