David Jones is friendly and helpful. He listened to my needs and worked to put together a good deal for me. I feel that he was very straightforward, which I like. I traded in my A4. It was a car that I liked so much, I replaced it with a newer A4. I was nervous about buying a used car, so David helped me understand the Certified Pre-Owned. He was very patient in terms of letting me check out a number of the used cars. He didn't call me relentlessly, the way some other salespeople have. That was appreciated. Since moving to NC, I've had my Audi serviced at this dealership. They've always been very good to deal with. Glad to see that same vibe carried through to the sales side of the dealership.
Excellent Make, very long running vehicle
by ExtDave from Freeburg, PA
January 2, 2019
Excellent product. Perfect look, fit, room and fuel mileage. AWD is great in the snow. heated leather seats are also great for super cold mornings. this is my first Honda and I will buy more
My salesman Logan was the best ! he is extremely knowledgeable, he understood what i was looking for ! he answered all my questions with precision and ultimately got my new Jetta ! i would recommend him and this dealership to anyone !
Can’t argue with 42 mpg
by KamilaBB from Wilmington NC
December 12, 2018
Hatchback is VERY handy and the flexible seats really help. Great mileage. But I wish the interiors weren’t always black and sometimes I wish I had a less ’working class’ car.
Steve kept me updated with the status of my car. He was very informative on what was being done and he listened to my concerns.
by Love my piloo from Albany ny
January 3, 2019
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
I dreaded looking for a car and dealing with sales. I started my car search on Consumer Reports, and used their TrueCar connection to hook up with with dealerships, Union County Kia being one of them. Treaor was the first sales person who left a voicemail introducing himself and if interested, to contact him for more information about the Niro. Trevor was low pressure and fabulous to deal with. Even other Union County Kia employees congratulated me on my purchase - very friendly staff. Upon delivery, Trevor spent 45 minutes going over every feature and ensuring I was comfortable with options before I left the dealership. Very satisfied with overall experience.
the car in excellent condition
by carryn from Atlanta GA
January 7, 2019
Honda Accord very clean has power everything , seats, sunroofs, windows its fully loaded there's not a single problem with it it runs and drives amazing one owner family vehicle everything works as it should
The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
Brake failure almost got me killed!
by Eileen from Boynton Beach, Florida
January 10, 2019
Controls difficult to access. Very poor visibility. Great gas mileage and then the brakes failed and I was almost killed. Stay away from this model Honda which is usually reliable.
I also had issues with their service department.
Melissa was superb, I give her 5 Stars!. She is extremely knowledgeable of the product and listened to what I was looking for. She found me the perfect CRV for my needs and budget. She also addressed all of my concerns professionally and willingly. I appreciate the time and patience spent on educating me about the CR-V and the dealership services. Thanks Melissa!
Very nice and reliable van
by Glenda’s odyssey from Los Angeles Ca.
December 1, 2018
This 2016 odysels like new very comfortable and luxurious inside the for a used car it was a good deal and with a lowered price!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
very good car
by Good guy from Athens from Athens, GA
November 25, 2018
I purchased a certified pre-owned 2016 Honda Oddessay with some options and under 32,000 miles. This car met all my need. The features and smart key are a nice touch. The ride is much more comfortable than my previous car I drove. My children I like the automatic doors and sun roof. Should've bought this car earlier. Plus, the dealer was so kind .
Jennifer made the experience of purchasing my 2018 Honda Accord EX-L fun and exciting. She took extra time to connect and answer all of my questions. Her passion for changing people lives through car buying is out of this world. You can honestly tell it's not just a job to her but she loves what she do. I would recommend her to everyone I come in contact with. Thank you Ms. Jennifer Baker and to the friendly staff at Honda of Concord.
Very comfortable riding van. Solid!
by Bill K from The Villages, Fl
January 1, 2019
Ride is very comfortable and solid. Feel very safe in this van. Really like this Van! Had other brand vans in the past but this one is far above the others in ride and comfort and quality.
I purchased a new Honda. Jim Doyle was our sales consultant. He was excellent in giving us the information about the new Honda. Was a pleasure working with him.
Comfortable, good fuel economy, spacious, quiet
by Mac from Freeport, Maine
January 6, 2019
This car is extremely well made. I drive it back and forth to Florida with a full load. This last winter, I averaged 31 MPG for the entire trip down, back, and 5 weeks in the city. With a 3.5 Liter V6, this mileage is awesome. The car has a great ride, with options to make a long drive comfortable. The Honda Pilot is very reliable, and can take 8 people comfortably when needed.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
My rating comes from Awesome customer service from the time I pulled in the service area until leaving very helpful and listen to my concerns . Very polite and courteous. It's not just about the salesman without superb customer service in your service department you would not have a repeat buyer .
Best value for 8 seater
by Dan W from Indianapolis
October 29, 2018
We looked at used Toyota Sienna, Honda Pilot, etc under $30k, but this was best value and most practical for 8 member family (while still having nice looks) and also needing low ground to door height for elderly family member's ease of entry.
No regrets. I would like Honda to make these AWD in the future, as would be better for minivans in snow/ice, that was the only reason I was leaning towards a Sienna, but Odyssey's other features were better in my opinion. If Honda could do AWD and make the second row seats "stow and go", they would have #1 minivan sales, I am sure.
Honda's quality, styling, and total package is better than others from the time I have spent researching before this purchase.
I would highly recommend this dealership. The service was wounderful, and I just wanted to give a shoutout to Danny for being such a big help. He went beyond expectations, and helped me with the car I bought.
Most reliable, comfortable and safe.
by Ray from Fort gratiot
January 14, 2019
We own an odessey because as of 2019 it has the highest crash rating reported to date. Our last odessey was totalled from a driver hitting our van in the rear. The van did its job protecting my family.
Excellent Customer Service, Stuart Rayle is the Be
by Jeannine from Kershaw, SC
August 11, 2018
Stuart was so nice when I first called to ask about the vehicle. I went to purchase the vehicle and was given top of the line service. He came out in the ran to get me and my family out our car. He offered us snacks and drinks while we waited. He careful explained all paperwork to us. I will be sending many people to Stuart in the future
My second Odessey and I will remain loyal
by Purplecakers from Columbus
November 7, 2018
This car is perfect for me and my son who has disabilities. Plenty of room for wheelchair and his "stuff" along with other people. Runs great, reliable and comfortable to drive, even long distances. A great improvement over past Dodge Caravans that weren't reliable or long life vehicles.
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