Since becoming Ocean Honda, this dealership has become so friendly and helpful. I had my car serviced and they worked diligently to fix the problem quickly. They were informative throughout the process and realistic on price and timing. The General Manager, Joe and Service Manager, Lisa went above and beyond to make sure I was satisfied with my service. Thank you Ocean Honda of Burlingame!
Amazing service!!! Great manager and super helpful dealers! Definitely the place to go if you want a car. At Ocean Honda, cars are sold at a reasonable price by friendly staff. Our dealer, Alder Lee was very friendly too. The manager was also quite great!
The sales people at Mike Harvey Went above and beyond to help me get the car I wanted. No sales pitch or high pressure tactics.Very direct and honest.They give used car sales people A GOOD NAME! I told my family and friends this is the place to go for a new or used car. I will come back this dealership for my next car!
This review is for the periodic maintenance with my advisor, Jimmy Ho. Jimmy's team's great. Jimmy has been my go to advisor for the last few 10,000 maintenance services and I will continue to bring my car to him for service in the future. Everything was done on time and I feel that my car runs much smoother after it's been serviced. The shuttle service for drop-off and pick-up is definitely an added benefit. Drivers are polite and the cars are clean.
This is the first vehicle that I have ever purchased from Carlsen Subaru. Bret McElroy is an amazing person to work with. He answered all my questions promptly and was very friendly to speak with.I can honestly say that he made my experience painless and helped me out so much when I was looking for my 2019 Subaru Outback. Super great guy and I would highly recommend him to all my friends and family. Everyone I came in contact with at Carlsen Subaru was very friendly and outgoing. All around great experience. Thank you!! I love my new Subaru Outback.
Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special requests were fulfilled without any issues. Overall I had great experience and felt that I got a fair price.
Exceptional Customer Service, thank you toyota 101
by ROGELIO.ANGEL from DealerRater.com
December 4, 2018
So ive purchases from this dealer before but the team here in my experience these few times throughout the years although different people have definitely never been pushy, they took thier time to explain, we reviewed the numbers, everything checked out and they gave me a very good deal at the end of the day, so again thank you and I will buy from here again
I only gave this dralership and average 3/5 mainly because of the wait. I had an appointment for 11am. I came at 1020 am and wasnt seen until about 11. So I waited almost an hour. I was also promised my car would be done before 1. I found that amusing and guess what. It was finished around 3. I also expected a complimentary carwash but I guess this honda does not do that. Somewhat disappointing but what can you do.
I have now Idea why this dealer ship is so underrated , this dealership , went way and beyond our expectations , the price and service was right , I was in and out in 45 min buying a new car , I worked with ALi from sales and his manager Sami thank you both .
Just got my 2018 CRV today, my sales person was Robert Sahabi. Robert was very details and easy to work with, he stood on your position and provided a quote which can be told he wants to make a deal. I highly recommended asking for Robert when you walk in for test drive or a quote.
A truly painless process. I went in thinking I would have to waste my time negotiating. Not the case. Everything....car price...interest rate...trade-in value was exactly what I had in mind. This was a no pressure even pleasurable process. I drove away happy and with the exact car I had been looking for. Thank you Tim and Steve!!!
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