No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
The easiest and fastest I have ever bought a car.
Brandon was fantastic and there was zero pressure to buy, and when we decided to, Mauricio had us out of the finance and signing portion inside of twenty minutes - forget spending multiple hours at the Ford dealer like I had previously.
There were a couple very minor issues that came up after the purchase, and they had me taken care of in no time flat.
Seriously - I drove to Escondido from Alpine, and I would again.
Today I bought my third car from Kip... Once again he has made the process not only easy, but enjoyable.
I contacted him yesterday and explained my situation, he immediately replied and said to meet him at the store at 10am.
By noon my wife and I were driving away in my new 2015 Scion TC (fully loaded with only 10k miles). Kip is not only the most honest dealer I've ever known, he is a great guy and a friend!
Thinks Kip and everyone at 5 Grand Autoland!
Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
I had the car I wanted transferred in and from start to end they kept me informed. The waiting period was a bit of a bummer, but knowing that my car was arriving made it worth the wait. Ryan was super he completed the transaction and put us in good hands. We had a minor defect with the windows but Ryan made sure it was taken care of . Overall we were quite pleased. We're definitely getting a second car with them .
Awesome service from Brandon at Escondido Hyundai!
by Dan T from ESCONDIDO
July 0, 2018
We walked into Escondido Hyundai "just looking", and walked out with a brand new Tucson, thanks much to the help of Brandon. He was friendly, helpful, amusing(!) and an all around great salesperson. This is the second vehicle we purchased from Escondido Hyundai, and we will definitely return for a third when the time comes!
We bought a BEAUTIFUL 2015 Sonata Limited this past Monday. We had an odd experience at the Carlsbad location and Bill went out of his way to give us exactly what we wanted at the Escondido store. Francisco was very patient and made the whole process great. Tony very patiently showed me what aaaaalllll those buttons on my beautiful new dashboard does. The man who put our financing together was very nice and got it all said and done in no time flat. Every single person we came in contact with was very nice and very helpful. Thank you to Francisco, Bill, Tony and the man that got our financing together (blond hair and glasses...so sorry your name is slipping my mind). The whole experience was wonderful and very smooth. They couldn't have been more helpful and we got a great deal. Our car makes me giddy I love it so much. I'll be getting all my service done there as well. This is a great dealership that works hard to gain your business. They will certainly have ours! Thanks so much guys.
I wasn't sure what to expect with this being my first car purchase, but Fransisco made the buying process easy and straightforward! He was very helpful and and wasn't the typical pushy car salesman. He was eager to answer any questions I had. Would definitely recommend him to anyone buying a car!
Francisco Chavez was helpful and got me the car that I was looking for and I really appreciate it that I was able to come home with a brand new 2015 car I will be letting my family and friends to come and see how helpful they are.
I didn't buy from this dealership (it is over 300 miles away from home) but my interactions were very friendly, without pressure and very professional. They also sell Hyundai cars that are hard to find without a markup unlike nearly all Hyundai dealers I found. If you are in SoCal and looking for a Hyundai I would start here.
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