Everyone was really accommodating. Made the whole experience enjoyable. I was able to drop my guard after about 30 minutes when I realized the other shoe was not going to drop. I would highly recommend them.
I had an appointment for an oil change and tire rotation at 1:00pm and was out by 2:40. Seems a bit on the long side to be waiting for this service, but I was very happy with the service the car received and the staff who helped me.
I was skeptical about purchasing a new vehicle when I walked in! As I haven't purchased a new vehicle in over 28 years Eddie listened to what I was looking for, and then gave me two very good options to look at and test drive. I test drove one and then started the process to purchase that very same day. I picked up my new Civic SI the next business day. If you are in the market for a new Honda? I would strongly recommend you give Mahwah Honda a test drive.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
On Saturday 11/17/18 I had the one the best salesman I have ever met. Erizardo was very professional and patient with me during my first car purchase. I had the pleasure of test driving cars while he explained the luxuries that came along. He handled my new lease sale and accommodated me to the full extent. He was also very informative and had excellent customer service. Although I was feeling overwhelmed over my insurance he reassured me things would work fine out and he made it happen. Thanks to this dealership my experience was over all great and a pleasant one. Mykael was also great with the valuable information. Great job!!!
I???m so happy I came here! Ray was the best salesman I have ever dealt with! He was straight forward. He was honest. No surprises on those hidden fees some dealers hit you with! He was knowledgeable about the car I wanted and did his absolute best to get me the best price possible! I recommend anyone that comes here to ask specifically for him! Hands down best experience/salesman ever! Thank you so much Ray Like
The finance team needs better personnel that is customer oriented and not out for a commission. I really like my car but will not be doing further business with this particular dealer. I should have gotten out of there when I saw another customer lose it with one of the finance reps on the day I went to make my purchase. They put a new rep Carlos, who was begging for me to give them 5 stars, supervised by another guy who was his supervisor who was worse with less knowledge of the details on the plans he was pushing by the name of Andrew. Had to get consumer affairs involved in my case as they would not return my calls.
When I started my search for a new vehicle on line, Alexis was very helpful in getting me the information I needed to make an informed decision. I asked her not to overwhelm me with phone calls, text messages, etc. and she didn't. She simply provided the information I needed and told me when I was ready to contact her. Once I arrived at Global I worked with Riley who had a good energy about him and was very accommodating in showing me a few vehicles that I was interested in. We did a test drive, worked out pricing and I left there with my new 2019 Chevy Equinox. Overall a great experience. I have bought vehicles from Global before and will continue to go back in the future.
Erick Disla is the BEST! I would recommend Brooklyn Mitsubishi to anybody looking for a new car. They were very helpful and a pleasure to work with! Make sure to see Luis and Gory for extra help - the whole team is the greatest 😊
Service on 4 recalls on my vehicle i was out of there in 1 h
by Joe from DealerRater.com
November 4, 2018
Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both
Thank you Shawn and Leticia. I couldn???t ask for a better salesman and manager to get me Into the car I wanted and working with me through the process. everyone was professional friendly and knowledgeable. To my surprise vehicle was absolutely amazing, Shawn was very helpful thank you . Came in and left with a car the same day clean in and out. In fact there inventory was impressive. Excellent experience. definitely recommend them.
I had a excellent experience at this dealership. Everyone was so friendly. Essa is an amazing person he found what I wanted and made sure I got the car. My brother also bought a car from them and we were overjoyed and we will be back for any other future buying of cars. I highly recommend this dealership.
First let me say that i normally don’t do this. My experience was so good that i had to. I first went to Great Neck for a different car and found out that it was already sold. No call no deposit from me so that’s completely understandable. Upon walking on the lot i came across my baby. There she was a nice yankee navy blue 2013 740 Li BMW with a caramel interior... I looked at the price and quickly thought i can’t afford this - or so i thought. Upon entering the building i was greeted by Mr Rick Rogers. He was very articulate and persuasive without being pushy. Straight off the back i could tell i was dealing with a seasoned veteran. So within our conversation he suggested that i take her for a spin and boooooy did i... Best test drive I’ve ever been on. All the amenities anyone can ask for. Luxury power performance and payment lol.. After my thrilling test ride it was time to sit down and talk to John the financial guru.
The first thing he said was i will get u where u need to be. That sounds great but what’s the catch.? There was none !!! Within hours i was driving my BMW off the lot and into my driveway.. My payments and insurance are within reason for my situation. Overall i had a GREAT car buying experience at Great Neck and i will DEFINITELY recommend them to all my friends... BTW this is a real person and story..!!!
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