Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
I recently purchased a car from Karl, who was just an absolute pleasure to work with. Friendly, knowledgeable, helpful, genuine- he made the entire process simple, easy, and truly enjoyable. Can't recommend him enough, as well as the other employees- the financial team was excellent, and it was overall the best experience I could have asked for!!
The car I wanted to look at was readily available, and they had a couple additional cars in the price range to look at as well. I ended up not buying from them, and they did not try any high pressure tactics to try to change my mind. They thanked me for looking and gave me a card in case I changed my mind.
A breeze to search thru there website to find the perfect vehicle that won't bore you six months into the loan . Amazing vehicles at great prices ...where else but Hertz WEBSTER... I will definitely be back !!!!
I had a great experience working with Karl. He let me test drive a few cars/change my mind on a few cars, and was very patient and helpful during the whole process. He got the insurance taken care of for me so when I came in to buy all I had to do was sign the paperwork. Pretty low pressure sale overall. I bought a beautiful 2015 VW Passat that I love so far. I would absolutely recommend this dealership to people in the Rochester area.
Great experience buying a car. Carl was a great representative showing lots of cars. Stayed late to show the cars that was interested in. No pressure to buy. Great representative all-around highly recommend shopping there
I absolutely love the way I was treated! Top notch dealership, easy finance, head over heels with every single person I dealt with! Highly recommend
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