when we had 82000 klm. on our car a bolt came loose and came up through the motor and killed the motor . We had to replace the motor . Major expense , we can't afford to sell it now . We need to get some of our 4000.00 for parts and repairs back . Very unfortunate because we love it .
This car has fit my needs for 11 years. The seats are comfy, I have never had a major repair, and it has pretty good gas mileage for a 6 cylinder. I like the capacity of the rear trunk area; I can fit a lot of groceries in there!
Harrisonburg Honda understands what REAL customer service means. The staff at this location is exceptional from top to bottom and I will never shop anywhere else for a vehicle. I had purchased my second Honda from them, (used), and within three weeks it was inoperable. They tried to fix it several times for free. When I spoke with the sales manager, Eric Blosser, about my concerns I was told that I should choose another vehicle. There was no argument, no excuses were given. I was provided a rental car gratis and they took care of everything that needed to be done for a smooth transition to another vehicle. Derek Good, Antonio Rodriguez, and Matt Bentel all went above and beyond to make sure I was comfortable and happy. In todays day and age of combative customer service it was a shock to receive such good care. If you want to be treated like a customer should be treated, I recommend going to Harrisonburg Honda. They will go above and beyond!
2 engine replacements in less than year and a half
by Shatfacekila from Spokane valley, wa
January 7, 2019
This vehicle is a piece of junk do not buy. 2 engine replacements bad hoses and possibly the tranny going already. Only good thing is the free towing for 100k so you can drop this junker off at the nearest Hyundai for repairs.
The customer service was great and friendly. Christian was my sales person and he was very professional.
If your reach over 100000 motor goes out
by azulblue from Lockhart, TX
January 13, 2019
This car was meeting my needs but just went over 100000 miles and it is in shop with Motor issues beware. I only had it 3 and half years and still paying on it and now I don't even have a car to drive.
I recently purchased a used car from Joe Bowman over the phone from Punta Gorda, FL. I can't tell you how happy I am with the level of service and professionalism that was afforded me in this transaction. Just want to thank all involved for making this deal a smooth one!!
This car is a death trap
by TW from London
December 12, 2018
I lease the car from Lex, I’ve had it for 2 years now and I’ve had nothing but problems with this vehicle, the car has had 3 gear boxes and still doesn’t work properly, today it got stuck in second as I entered a motorway. I’ve also been locked in the car with my family and I was locked out of the car with my 2 year old daughter stuck inside.
Hyundai have completely dismissed me.
I’m terrified that the car will catch fire and my family will be stuck inside the car.
It was my first time coming to Harrisonburg Honda and I was looking outside at the new 2017 Honda CR-V's. My goal was to pick a safe vehicle with more technology than my Civic had. I also needed the vehicle to contain more storage. When Nathan came outside as I was looking at the various CR-V's on the lot, He was very polite and listened to my questions about the vehicle. He informed me that my best deal would be on a 2016 CR-V and I took advantage. The last detail was working with the finance manager who was very helpful and did an excellent job of explaining all the forms.
Good car overall
by Marilynjean from Red Oak, TX
January 5, 2019
This car is nicer then I was expecting. Could be quieter inside. Would also like to have the backup camera feature. Other then that a zippy SUV!
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
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