Absolutely incredible experience!!! Love my new California Special Mustang!!! The whole team is there to help and we all had a lot of fun during the time we were there. Customers for life!! Thank you all!!
New auto purchases can be difficult or easy, my experience was difficult. I was asking for as price match of an offer I received at another dealership nut the wrong color. They fumbled around, stalled, and finally made an offer far from reasonable. After 3 1/2 hours I went to another dealership, got my price, and completed the purchase quickly.
Our car buying experience with Folsom Lake Hyundai went very well from start to finish. Our salesman James P. Trenner was knowledgeable and pleasant to work with! The negotiation process was by far the best experience we have had so far in all of our car buying outings....and there has been quite a few! Also, a gentlemen by the name of Mike Nelson was also easy going and helpful in the process. We have had good follow up and follow thru with the dealership especially from our salesman James Trenner. The selection of cars and the overall aesthetics of the dealership made this an overall pleasant experience. We would buy another car from this dealership and recommend them to our friends and family
We were treated so well - everyone was friendly and easy to work with - we didn't feel pressured - even though we bought more car than we expected - we love our Kona! It is just right for us - not too big - but has the safety features we want and need - and it's comfortable. We're very happy that we walked in to Folsom Lake Hyundai that day.
Everyone we engaged with were friendly and kind, especially Sheetal. She was very helpful, made us feel comfortable and treated us with respect. I appreciate that they place an emphasis on good customer service.
This was BY FAR the absolute best dealership I have been to! We were checked on every step of the way, they made sure we were comfortable while waiting AND they had us in and out super fast. Everyone was pleasant and very helpful with our car buying process. They made it a breeze! We will definitely be going to them when purchasing our next vehicle!
I typically don't leave reviews, but my experience at Folsom Lake Hyundai was so good I decided to. James Trenner was my point of contact when I arrived and he helped me through the entire process. The entire team worked extremely hard to get me what I was looking for because I came in being very picky about what I was looking for. I ultimately left the lot with a car that I love and a good feeling the quality companies still exist.
Recently purchased a new Audi Q5 from Rocklin Audi. I dealt with salesman Bill Dameri. In the negogiations I also dealt with manager Andrew Lyons . Both of these guys were extremely knowledgable about the various options and features on the Q5. They made a very fair offer to purchase an Audi and to purchase my car in trade in. I compared their offer with other Audi dealers in the area and they were easily the best. I had a very good experience dealing with Rocklin Audi. They were excellent to work with and I recommend them.
Let me be very clear in this review I had gone to every dealership, Car lot, financing location and credit union desperately searching for someone to help me, a single dad just trying to get a vehicle to be able to pay the bills and safely transport my daughter to school, daycare, and to her mothers but I received every run around and scheme imaginable that would benefit the salesman not me the customer. That’s not customer service.
That was until I went to Auburn Honda! I was skeptical but the initial reassurance and comfort given by salesman Donovan Buttram was such a drastic change I knew something was different about them. Now my terrible credit had stopped me before from getting a car but not with this guy! He was positive he could get me a vehicle and a good one at that. A few hours and one test drive later him and his finance team got me onto a BRAND NEW 2017 Honda Civic LX. I drove off the lot with tears rolling down my face in utter disbelief.
HUGE THANKYOU TO EVERYONE AT AUBURN HONDA AND A SPECIAL THANKYOU TO DONOVAN! You all just made my life reach its potential to not just survive but thrive.
This is the 4th Subaru we have purchased from Shingle Springs Subaru. Great experience. Great dealership. Everyone is friendly, helpful, and treats us like family.
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