Used Hyundai SUVs for sale near Chagrin Falls, OH

Nothing to say negative. Outstanding dealership and service. Service writers aways welcome you and ask if there are any other needs. Your mechanics are great and do a great job.

Purchased the car a month ago and it does not disappoint. Has got a kick to it. Brakes are a little choppy but reliable. Inside is comfortable. Enough room and yet compact.

Salesman was very knowledgeable and took his time to make sure all my questions were answered . My family has bought a couple cars here from John in the pass and this is our go to place to purchase a vehicle

There are some things worth noting. Gas mileage is not great. No where near what it says. Controls are hard to navigate and confusing but I love the phone, GPS, ride, Sirius and other safety features.

I purchased a Mazda CX-50 Premium Plus from Classic Mazda. The sales person, Tilden, handled the process very efficiently making this one of the easiest auto purchases ever. He was very though in explaining everything about the process and then explaining the various operations on the car. I would recommend Classic Mazda to others. I thank Evan McGovern, my grandson for getting me thinking about making this change. It was his experience with these cars that caused him to recommend it.

I have a 2024 Tuscan XRT .I bought slightly used and now has 17k miles . It has been a fantastic car. Initially wanted the SEL convenience hybrid for the gas mileage but couldn’t justify spending an extra $4-6k to save a few hundred dollars on gas a year. My non- hybrid has gotten amazing gas mileage. Averaging 28-29 mpg mostly stop and go, some highway. Way better than the estimates of 23-28mpg. The EPA estimates are way off ! The Tuscan drives so smooth and so quiet. The 8 speed transmission is amazing! It shifts quickly and so smoothly . The cabin is extremely quiet. I think there is more insulation/ sound proofing than the hybrid versions that try to cut down on weight. You don’t hear any road noise in theTuscan !The suspension is smooth and adsorbs every bump . The most surprising positive is the handling. There is absolutely no body roll and handles like it is on rails! I have owned a lot of vehicles and this handles better than anything in this price range. Handles better than any Subaru, better than the BMWs I have had. Feels like I am driving an Audi A4 which is pretty impressive. The seats are extremely comfortable, the stock radio sounds great, lots of legroom and the passenger and cargo room is amazing. Back seats hold full size adults and the seats recline! The cons. Not very many. The 0-60 could be better. However, it shifts so quick and smoothly you don’t notice any issues with speed/ power. A few reviews say 0-60 in like 9 +seconds . I don’t think this is accurate. My guess is high 7s -low 8 seconds but haven’t tested it. It doesn’t have sports car speed but it sure handles like one. For long drives and a daily driver, I would take the comfort / quietness and handling of Tuscan over a muscle car.

Fast write up with Jeff, video from mechanic was reassuring my truck was in good hands. Follow up call from Jeff was before time requested was nice. No waiting fast check out when picked up. Vehicle was clean with work done right the first time. Overall very satisfied!

Bought the 2.0T AWD new in April of 2017. It's still a fine ride today. Oil changes, one coil & one set of brakes and one set of good tires. Handles good in all conditions and comfy leather interior. I've looked around to replace it and I'll hang on to it. After all, it has a CD player in the dash and compass on the rearview mirror. It drives great around town and can 'haul xxx' on the freeway.

Ean was our salesman and he was top notch, professional, courteous, and listened. Really earned our business and was a pleasure to work with him. So happy to have taken the drive from PGH. Well worth the trip. Thank you

It is very comfortable to ride in. Has a a lot of luxury features. Lane change alert. The cruise control withe with the adaptive feature is great.

Great car buying experience. Bryan Agostine was my salesman. Very professional and gave me a detailed explanation of everything I wanted to know. Financing was painless and we were able to come to terms quickly. If you’re in the market for a new ride I highly recommend Spitzer Hyundai Cleveland!

We love our new vehicle!! Very comfortable and it drives great!! Tons of room. Safety features are perfect. We are extremely happy with our purchase

Michael Baldwin made our entire car-buying experience outstanding. From start to finish, he was professional, knowledgeable, and genuinely cared about getting us into the right vehicle. No pressure, no games — just clear communication and great energy. He answered every question, explained everything thoroughly, and made the process smooth and stress-free. If you’re in market for a car , do yourself a favor , go to Hyundai Of Cuyahoga Falls and ask for Michael Baldwin. We couldn’t be happier with our purchase!

Gabriel Espada was amazing to work with. We had brought my 1 year old with us and Gabriel was extremely patient and easy going. Great experience and would highly recommend. Thank you

Just waiting for a file of the work performed to be emailed for my records regarding my car.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

best car so far Decent mileage on fuel 18.5 local driving have not been on any long trips Will install hitch soon Got hitch from E Trailer.com

Words can’t even express how much I appreciated Mo at Great Lakes Honda West. He was not only super kind/funny but did not pressure a sale on me. He sat and listened to me and what I needed out of a car. If you are interested in a Honda vehicle I would 100% recommend Great Lakes Honda West and Mo.

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

It was great to see a smiley face all the time. They informed me about the process continuously. Thanks for the experience and I'll recommend this dealer to everybody.

This is by far the best car I've ever owned. The steering is responsive. The engine is fairly quiet. It has very good "passing gear" ability. Its a three row suv with heated first through third row and ventilated first and second row. Adaptive and Smart cruise control as well as many more features. We'll worth the buy. Go with the Caligraphy trim.

I had a great experience with Mistubishi and everyone was super kind and helpful. A huge thanks to Renee for getting me approved for a 2021 Nissan Versa. She was very sweet, kind, and knowledgeable, she took care of me and found something around my budget. Overall, a great experience and im super excited for my new car!

I’ve been a Honda man since 1984, but after comparing pretty much every 3 row SUV on the market, I went with the 2023 Palisade Calligraphy. It’s the most feature packed for your money and they are reliable. If your need a highway car, this is the one. Had it 10 months and have already been on 3 long distance trips. It rides smoothly, has plenty of power, is quieter than my old Honda Odyssey and is a joy to travel in. Don’t let some of the negative comments from people still living in 1986 dissuade you. I did plenty of research. This is a great vehicle. Most people with these types of vehicle never ever go off road, but if you do, maybe a Jeep is for you. If you want to pretend you are in a rally race, get a Porsche truck. I have my Honda S2000 for that. But if you want a great SUV that can actually carry people on all 3 rows in comfort, the Palisade is the one. The lane keep, smart cruise control, auto high beam, auto wipers, massaging drivers seat and other goodies lets you drive in comfort for hours. Every model comes standard with a 12.3” infotainment screen, navigation, apple car play and a host of stuff. You don’t have to move up a model for all that. 3 years free maintenance is great, along with the longest warranty in the business. You also hear a lot of negative stuff about the dealerships. I went online on Sunday evening before the forth of July and got an appointment for the next day, July 3rd. I dropped it off expecting a long wait. In less than 2 hours, I got a call that I was ready to go. Oil change, tire rotation, safety check and a recall on windshield wiper blades all done. Research the dealer for any brand you buy. I passed 3 closer dealers and so far I’m happy with them, too. Talk to people that actually own the Palisade. I have never talked to an owner that didn’t just love their Palisade. They are in high demand, so resell value is not a problem right now. They can be hard to find in the model you want. I got the Calligraphy because I wanted all the goodies, but the best value is probably the SEL with the Premium Package. You get a lot of stuff for your money and it’s available as a 8 passenger, if that’s what you need. The only negatives I can think of is the mirrors are not power retractable and Apple CarPlay is not wireless. I hoping for a wireless update for the Apple CarPlay in the future.

Leased a new 2025 SantaFe today. John Rancourt was my salesperson. He was extremely helpful and courteous. He answered all my questions and took time to show me a number of vehicles. I would recommend to anyone looking for a Hyundai to contact John.

We have owned our 22’ Palisade for 2 years now and have had some issues but nothing to major. The biggest thing was when it was at the dealership for a cracked radiator. After reading online it was more common than I thought and was happening to other Palisade owners. The only other complaint that I really have is an SUV at this price should have power folding mirrors and have less road noise. Would I buy another one? I’m not sure how to answer that I think it would have been a better investment to go with a Toyota 4Runner.

Our sales associate Haley Borris was Excellent to work with! She took her time in answering all our questions. Great experience!!!

I have a family of 5 and this car offers everything we need. The seats are comfortable all the way around. My teenager has had no complaints even when he has to sit in the 3rd row. We have gone on several long trips and there have been no issues. Even the way it operates in winter is impressive. I feel safe even on the snowiest roads.

Our salesperson, Randy, was a pleasure to do business with and was very patient with our schedule and availability. I will certainly recommend the dealership and Randy in the future.

My wife and I have very much enjoyed the ride and comfort of our new (to us) 2022 Hyundai Palisade. The features are wonderful. I wish I could permanently disable the auto engine shutoff when stopped at a stop light, because I feel it adds more wear and tear on the engine. I do love the V6 engine when on the interstate. I wished it had a little better fuel economy. Overall, it is a wonderful vehicle with a lot of leg room for an adult in any of the 3 rows.

The Next Step Auto Sales team was great to work with. Matt was very responsive and answered all my questions thoroughly. My purchase was quick and efficient, I did not have to spend extra time waiting for paperwork to be done. This team was friendly, helpful and wasted no time getting me on the road with an excellent car!

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

Negative: somuch cabin noise with all windows closed sounds like window open (75-85 decibels). Can feel and hear every little bump especially on rough road. Noise rear of car found out recall for shock bracket problem ended replacing both shocks and all shock brackets and told this will have to be done again when Hyundai comes out with new recall. Positive: very big and comfortable cooled ventilated seats. Nice instrument panel easy to use and see. Nice ride other than mentioned above. A/C real cool works great in 100 plus degrees outside. Excellent camera parking featured front and rear plus 360 degree view. Excellent sound system. Electric third row up/down feature helpful. Second row captain seats heated, cooled and separate AC controls.

Good quality dealership. Loved the professional of everyone who helped me out. Definitely would recommend this to a friend or coworker. Also didn?t pressure me into anything

Let me add to the engine problems. Overall I really like this vehicle. We have taken many trips and enjoy the feel on the road. Maintenance has not been a major issue until recently. It started using oil on a regular basis. About a quart every two to three weeks. At around 92k miles it is now in the shop waiting to see if Hyundai will honor their warranty. It needs a new engine. It runs ok now, for a sewing machine. Hopefully Hyundai will honor their warranty and I can get another 90k miles out of the vehicle.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

Our Kona SE is a beautiful car both outside and inside. It rides beautifully . This is our first new car in 21 years. It was an excellent choice. .

Buying experience was pleasant. I usually don't buy from a dealer again, but I would consider getting another from this salesman and dealership. Was a good experience.

Great little SUV. Bought used with 8000 miles. Since I bought it I've averaged 36.6 mpg. over 14,648 miles. Every review I read it mentioned about its power, I can pass cars at high speed with no problems. Only problem is the storage space when back seats are up. Otherwise, easy to drive and park.