I was not expecting to leave with a 2019 but I did! I came in with an loan that was upside down the whole time. But Maria came and scooped from the lot in the front although I was hesitant, she was a breath of fresh air as a sales person. I came expecting a 2017 or 2018 and left with a fresh toy out of the box. Thank you Maria!
First, Jorgen was a good sales rep. Online, the car appear to be exactly what we were looking for with a fantastic price. We showed up in the car had almost 2,000 more miles than what was listed on Cars.com.
We looked over the mileage and had it inspected at the Ford dealership. The car had some issues that indicated that it had been driven pretty rough for the mileage and it was CANANDIAN. Ford does not honor the same warranty for Canadian cars as it does for American cars. The specifications required for each country are different! Prices for Canadian cars are also cheaper and retailers can sell for a higher markup.
Though Anthony seem like a great person to go hang out with at the bar, he wanted to pretend like there was no difference between Canadian and American Ford warranties, would not make any price concessions for the increase in mileage then what was listed online and flatly stated that he was quite excited to be able to drive the car for a few more weeks until it sold.
Bottom line, do some heavy research and make sure that you are prepared to walk away if necessary.
Ken was fantastic. He was very upfront about everything and explained everything perfectly. I felt extremely comfortable here with him! I have had very bad experiences with car dealers in the past and this was nothing like those. I am walking out totally satisfied with a new car!
I came to buy an Audi A8. They had a great price and the experience was easy with no hassles. I dealt wuth Chad Blanton the sales person and the GM Rick Ayash. They were GREAT to dealnwith and it was really the best buying experience. I have bought over 30 cars and these guys were great tondeal with. I highly recommend them to anyone looking for a great experience and deal!
This is my 3rd car lease with Joel, on my first transaction Joel even drove the car to my home and put in my garage while on vacation. Honest, knowledgeable, easy to work with, and fantastic customer service. The best car salesperson I have worked with! Highly recommend!!!
Experienced great customer service from Joel Gappa. Glad to have him as our Sales Rep; he was extremely knowledgeable and courteous. What a pleasure after earlier shopping elsewhere. Joel was straight and upfront on all our questions and discussions. he truly cared that we were happy with our purchase. Bought a lovely Infiniti QX60 and am very pleased with it.
I came into Infiniti of Clarendon Hills looking for something new, and a break from the Lexuses and Acura???s I had previously driven. I met Bill who showed me the new QX50. It looked good, drove great, and has the most comfortable drivers seat I???ve come across. Bill is a pro who helped me get a good deal on a brand new vehicle. I???ve bought over 40 cars for family over the last 35 years, I???d recommend the QX 50 and Bill highly.
We live far away so starting with Gary emailing me back and forth on making sure the car was in the lot and responding quickly to the questions I had. To upon arrival, Bauti was a wealth of information on the car I was interested in! The entire staff was welcoming and informative. They have promised a list of items that will be taken care of at a different time as I was particular about some scratches/stains on the car. Keep in mind this was a used car I was looking at so there was bound to be some scratches. They assured me they will fix those so my used car will look brand new! I have no doubt they will follow thru on their word. Bauti was so kind and patient thru out the whole buying experience. He is such a great person who truly cares that the purchase is right for the person buying. His patient personality was a win win for my endless questions! Garrett in finance was professional, genuine and a great overall person to work with! Our last car buying experience was a nighmare. This one was flawless, quick and overall a fantastic experience! Would highly recommend this dealer to any of our friends, family or anyone looking to purchase a new or used car!
i came in seeking to buy a Honda pilot i wasn't sure off all the options on these cars , i was greeted by the nicest Polish guy in the wold went over all options with me took the car home to my pregnant wife since she has to stay in bed really good guy Thank you Peter for all your help and i also learned some Polish "yak she maz" everybody
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