A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
My husband and i had the please of meting Margie, and her sister Lavern. These two ladies make the process so easy. I would say they are the Beautiful faces of Pearson Infinite on Midlothian Tnpk. Both these ladies took there time with us. explained every detail and the process that paperwork that they would take us through. They helped us walked out with out dream Luxury Vehicle QX80. I would recommend asking for them both. They are a Blessing from the begging of the process to the end of it.
My fiancé and I now own our own business where we needed a crossover vehicle to work with our beloved senior population. After looking at several dealerships, Audi, Toyota, and many others, we found Pearson Infiniti of Midlothian.
We had the opportunity to work with the many salespeople there and always struggle to make the right decisions and find the financial affordability within our control.
At Pearson, we felt that we were treated with extreme respect and personability from all whom served us. They are kind, classy and the "real deal" when it comes to buying a car. Never did I imagine in a million years that I would end up in the car of our dreams... but they made it happen.
Thank you to Rusty, Bill and the GM, Joe Chapman who made our experience so remarkable. I would never go anywhere else to buy a pre-owned certified vehicle.
They turned hopes into dreams for us. We are forever grateful!
Michael and Courtney
I inquired about a vehicle. Troy responded quickly answered my questions text me some additional pictures. Most importantly he didn't call me over and over trying to push me in the vehicle. I live 4 hours from the dealership he told me he would have me breakfast if I drove up.
Laverne Wright was my sales person. She was excellent in every aspect of service. As a result of her professionalism and competence I will not hesitate to recommend this dealership to all of my acquaintances.
It just took an hour and half with my M56 out of the dealership. Joey Devapalan was extremely helpful in every aspect- you name it. He is there when ever I call him, he looks into the issue personally and talk to the service/sales guys as required. More than $ its the satisfaction you get after you own the car. For me its a fantabulous experience and a 100% satisfied with the car. My next destination for a new car would be Pearson Infiniti and Joey of course..
I have been a customer since 2001. I have worked with Joey Devapalan for the last 13 years. He has made my buying experience very enjoyable, I have found him to be fair and trustworthy. I have purchased or leased 5 vehicles over the years and have recommended Pearson to a number of family members and friends. It seems their the comments were the same as mine. I will always be a loyal customer to Joey!!!
I just bought my QX60 from Kenny D. He was really Exceptional. He is the reason we went with Infiniti. Its my first Infiniti and I am satisfied with the whole experience. He was able to stay late so he can show us the nice features on our QX60. Heidi was wonderful too. We will recommend this Infiniti Dealership, to anybody looking for real luxury experience.
My husband and I have bought 4 BMW???s from Mr. Steve Lerner. He always provides incredible customer service. His knowledge and expertise is unsurpassed. Steve has always made us feel that we are his only customer and treats us with respect at all times. We value Steve???s recommendations and consider his opinion on making such an important decision. Steve goes out of his way to make sure all our concerns and questions are addressed. Thank you Steve for all you do! Joe and Wendy Clare
We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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