INFINITI for Sale in Concord, CA

I don???t have much patience for the sales process because I research before I arrive and know what I like and don???t so usually don???t enjoy the process. Mark Wilson changed that for me. He was excellent in his knowledge, his respect for what I cared about and his willingness to be flexible in how the process was conducted if that was important to me. He went above and beyond every step of the way.

From the very first conversation, Butch had a positive attitude. We told him about a price on a mini we'd seen elsewhere and he got to work showing us cars. He didn't try to talk us into an older year or say he couldn't help us find the price we wanted. Every dealer I'd been to, on both sides of the Bay and looking at three different car make & models, had excuse after escuse of why the prices were so high, why they couldn't lower a price, why the prices were so much higher than blue book, why they only had a few of the cars I was looking for in stock, etc. But not at Mini of Concord. Butch was friendly, easy going, funny, knowledgable--just a great salesman to deal with. His manager Sergei was also a super nice guy, focused more on gaining a good customer than arguing over the price of the vehicle.

spoke to Michael on 08 Bentley they had. hard to get a warranty on this car so I passed. but response / info was efficient and on time.

Best car buying experience ever. It was a pleasure to work with Howard Gerber who helped us every step of the way to get our perfect car!

My best car buying experience in my life, and I've bought quite a few cars in my life! From the sales rep, Trey Ferro, his supervisor, Charles Lawson, and the finance staff, all were friendly and very professional. Facilities were very nice also. I highly recommend Niello Infiniti for your car buying experience!

Great service and communication will be returning thank you

My used car purchase experience at Niello was fabulous. Everyone was very nice, professional, knowledgeable and helpful. I will refer friends to them and my next purchase will be with Niello.

Due to distance, I was looking online for Q50S and I had to rely on Chip's candor. Whether asked to kick the tires, doing the limbo by looking under and then over, inside, all directions of the cars.....was provided without hesitancy. What a great way to establish a wonderful relationship and providing great customer service!

Was looking for a new car for my son and he liked the Subaru BRZ. I made an appointment to come in for a test drive, and left that same day with a new car. There was no pressure to buy like at some dealerships and the salesman was very nice . All in all we had a good experience and would recommend this dealership

I knew what car I wanted and started talking to Shane from Infiniti through text. I let him know I was on a time frame so we were able to get most of the work done over the phone/text. When I showed up, we took the car for a test drive and fell in love even more with the car.

This is my third Infiniti, so I am familiar with the dealership. However, I wanted to specifically recommend Charles Lawson, who did a fantastic job. Diligent and thorough.

This was my first time having to go to this Service department since this is my first Acura. First of all I want to let you know that Yves Vrnoga who wrote up my order was very professional and extremely helpful. My service was to pick up my key number 1. I had no idea that this takes around 90 minutes because of programming. I was so greatful that they drove me somewhere where I could wait and did some errands. even though there was a mix up and I have to return for key I highly recommend this service department. They took care of me. The only drawback is I live in Brentwood and have to return.

Charles Lawson went far beyond the call of duty to find the exact car that I wanted. He kept me informed weekly of the status of finding the car. All individuals involved in my purchase of the QX60 were very pleasant and knowledgeable.

Car shopping can be a hassle. I saw this 300c online for a good price. An almost unbelievable good price. We had an appointment in Walnut Creek so we stopped by to see the car. My husband wasn't expecting much because of the price of the car. The car was beautiful. Justin Potthoff was our salesman and he made the whole buying a car experience a good experience. Everything went very smooth. All of the staff are very friendly. The finance manager, Alberto Fletes, didn't even try to pressure us into buying add ons, no pressure! Very nice place.

I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!

We recently had the pleasure of working with Trey Onkst at Mercedes Benz. Although Trey had only recently transferred to this dealership, his facility with the product, his approach, his patience with us as we made our buying decision was just top notch. He even came and picked up our vehicle at our house to take care of a small scratch that occurred on delivery and brought the vehicle back to us. Very respectful, followed through on everything and was fun to hang around! Thanks, Trey!

I had an excellent experience in this dealership! Salesperson Jimmy does his job 100% and made my day:) The car fits me perfectly. I highly recommend this dealership!

Great dealership to work with. Jimmy Molakides was a courteous sale person and took very good care of me. I highly recommend working with him.