Used INFINITI cars for sale near Rocky River, OH

Corey and company did a beautiful job and got my car back to me the same day.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Great! Holly Mastrodonato explained what service my vehicle needed and how long the wait was. She also informed me of future service I would need, tires and brakes and when each should be done. That helped me to prepare in advance and also the cost. I appreciated this information.

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

Worked with Haylee. She was fast and efficient. I highly recommend doing business with her!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

It’s a very laid back dealership no pressure salesman and a nice selection of vehicles. I didn’t buy the original vehicle I went to look at but the salesman showed me other things within my price range. I did purchase a vehicle from them and I love it very clean and well maintained. Finance was straightforward and easy my credit isn’t the greatest but they got me approved for a rate that was even with my credit union. I would consider going back to them in the future.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

This review is for Dennis Spagnolo Sales and Leasing consultant. Dennis was very helpful in recommending how to handle telephone scams relating to my Ford purchase. He made me feel at ease and he also washed my Bronco! Thanks Dennis you are a gem! Ann

Steevy was GREAT! He went above and beyond to get me in my dream truck. He worked with my wishlist list and my budget. The process was seamless and quick. This is my second purchase from North Coast West Cleveland and both experiences were amazing. Won’t buy anywhere else!

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

experience was great, no hassle, great salesman davon pricing was best I saw in researching this particular vehicle online

I just recently purchased this car. I can say I’m pretty satisfied. It is pretty luxurious and smooth. I’m a happy customer. Would definitely recommend this car to my family members

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

Terri did a great job of reviewing all of our options and answered all questions thoroughly. She was very pleasant and I would definitely work with her again in the future.

I love it , comfortable very smooth drive. I have a long drive to work and now I joy driving my car because its so comfortable.

The dealership was clean, car was delivered very clean, with all weather mats installed. They made the process easy. All around professionals from sales to parts.

Amazing customer service Alex and Steve were so great treat you like family. I bought a Subaru Impreza 2008 with low mileage it had some maintenance issues they took care of it immediately I'm very happy.

Had the car for 4 years. I have 147K miles on the car and as long as you keep up with oil change and other fluids then you can expect reliability. Keep in mind things like belts, plugs, coils and filters. Too many people dont tae proper care of their cars then complain when reliability is horrible. Also skip the dealer once warranty expires. Find good Japanese Auto specialty shop and go there. The 3.5 and 3.7 engines are common and anyone who is familiar can perform maintenance on these easily and any repairs are not difficult. It eats up gas easily during city driving and its PREMIUM only , but if that bothers you then you may not have enough to tend to maintenance and should consider a cheaper vehicle. Overall the looks are great. The interior has enough tech stuff to be functional, but not to the extent to be annoying. I also have a 2019 S550 and too many electronics and it is very annoying particularly at night. The Infiniti has enough for function without overdoing it. Comfortable, luxury sport crossover that really defined the segment. Wish they would revamp the FX/QX70.

This car have meet my needs their's plenty of room for my Grandchildren and I even taught my oldest one to drive in it great car

Everyone there is friendly and helpful. Shout out to Gayle for her great assistance for our purchase

This is an excellent car for executive use, reliable, high performance, quiet interior, a phenomenal automobile! A no brainer, super comfortable to ride, bose sound system, ULTRA SPACIOUS! Go and get it!

We went in this morning to purchase a used Rogue. Ian instantly greeted my father and I. He was very low pressure, relaxed and very professional. He was very patient with us and answered all of our questions quickly. We had a concern about the brakes and he had their technicians take a look at it right away while we started the paperwork. The brakes have another 10K miles until I need to replace the pads. Overall, the car I purchased was in excellent condition and I am very happy with my purchase so far. The paperwork process with Ryan went smoothly. I would definitely recommend. Very happy with my experience with this dealership.

Yes with a caveat. Overall I generally enjoy my car but issues with going through tires and maintenance issues . Because of that would probably not buy again

Gayle was great ! Super helpful/ caring of my needs got me into a deal perfect for me ! I love my new blazer ev

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

I've bought a lot of cars over the years and Alex and the management at Streetsboro VW made this the easiest purchase I can remember (except for the 500 mile drive to get there!). Throughout the process they were reasonable and easy to work with. I was completely satisfied with the buying experience and would highly recommend the dealership to anyone looking to purchase a car.

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat

Myles the sales person was very helpful he bent over backwards to help us find a truck he was very knowledgeable and very patient with us. Glen came out and spoke with us and gave us the pros and cons of buying a new truck or used we decided on the new truck and thanks to the finance guy.