Used INFINITI cars for sale near Streamwood, IL

It was a slow process but the sales team was able to come to an agreement with me and my wife. I told them it was not simply matter of getting the best deal we could, but that we flexed as much as possible and that the dealership had to adjust to meet our financial parameters which they did. Otherwise we would not have been able to leave with the vehicle.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Alec Olney is the best salesman! He helped get my mom into a car she loves and he made the process so fast and streamlined!

Today I went in for an oil change for my mom , and I talk to the manager about light grinding noises that I heard when my mom was turning only. Firestone told her she needed brakes and the manager Tony had my mom‘s car pulled up on the lift, and the brakes were fine, but when the mechanic was taking the wheel off, he noticed that there was some play and it turned out to be a wheel bearing. If you’ve ever seen anyone with a wheel that fell off their car on the highway. That probably would’ve been my mom because she Hand some teenager at fire stone Check it out telling her she need brakes. It didn’t make any sense because she just did her brakes like 12,000 miles ago. Always get a second opinion..

Excellent experience with Doug and the whole team here! I knew what I wanted when I came in and they helped me find the right car at the right price! I would recommend them to anyone!

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

always take good care of vehicle. service dept. people are knowledgeable, courteous, and informative. done right first time every time. a good place for service.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

I made a really good choice coming to old orchard Nissan to buy a car. I bought a 2022 Mazda CX30 from Hubert. They have a great variety of cars and Hubert was able to show me a couple of them but I ended up going with the Mazda. Great work and amazing experience!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

When looking for a new vehicle contact Rocky! He is the man for all your car needs. He’s very good at his job and he makes sure you leave the dealership satisfied with your purchase and with a great deal. Wether you’re in the market for a new or used vehicle he will help find exactly what you’re shopping for. Recommend 10/10

Very professional and courteous sales staff. Some behind the scenes issues with info I'd received by email being incorrect, but it was solved quick enough.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

Amir is great i went in looking to help out my son get a car ended up buying 2 cars. 1 for my son and 1 for my wife.

The Sensory trim model offers excellent amenities and comfort options. A very quiet and smooth ride not lacking of power. The electronics are simple to learn and easy to use.

I reached out about a vehicle for my son. Bailey was quick to respond and was able to answer my questions. She connected me with Alex, who was an incredible salesman. Alex went out of his way to accommodate our schedule. He was professional and kind through the entire process. I was impressed with the whole experience. Every staff member we engaged with was professional and courteous. There was no stress and no pressure. My son is happy with his purchase. If was personally in the market for a new or new to me vehicle, I would not hesitate to do business with them again.

Everyone was absolutely Fantastic In and Out and Kept up in the Loop the Whole Time

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat

Had a very pleasant experience with Matt Webber and Dave Pearson at the Dealership. Matt was very good with the financing portion and Dave was a very positive person for the purchase. I would recommend going to the dealer and ask for these two Managers.

I have been a Jeep owner for a few years now but wanted to switch to another brand. Ricky Espino and Lorena Mena were very knowledgeable, patient, and helpful. They made sure I was 100% convinced and that the vehicle had everything I was looking for. They took me every step of the way in the purchase of a 2024 Mazda CX50. I am very satisfied with my purchase and would highly recommend getting a car from this location.

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

We’ve been a Custoner of Star Nissan since 2008 because we like their service. They give us a consideration every time we need a favor so we earned our loyalty to them and we are very proud to recommend their service to our families, friends and to all who needed a service

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

I had a great experience today car shopping Honda Libertyville. The manger Fareed gave me an amazing deal. My salesperson Davi was very knowledgeable and he helped to guide me through my car buying experience. He answered all my questions and eased my concerns. If you are in the market for a new car, give Honda Libertyville a shot.

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles