Used INFINITI SUVs for sale near Bartonsville, MD

I had a oil change and transmission check. The work was done quickly. The service lane assistant Alli Smith was very professional.All work was done well.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

My husband I received excellent customer service from the time we walked in the door and finished our purchase. Oba James and staff worked with us to make sure we received the best deal possible. We highly recommend Jim Coleman Infiniti!

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

We bought a 2009 Toyota Prius In January 2019. The mark of a good business is what they do if everything does not go perfectly. The day after we got it the check engine light came on. I called and talked with their service tech, Kevin. Based on the code he had an idea of what it was and wanted to have the parts on hand to do the work so he said he would let me know when he had the parts. He called me back the next day and we set up an appointment. On that day he described what he needed to do and promptly went about fixing it. The check engine light came back on 2 days later with a different code related to the same issue. Kevin told me it pointed to another part and if both codes would have come up together, he could have done it all at once. He got the part and called me and scheduled a time. Once again he described what he needed to do and how long it would take and set about it promptly. This time the check engine light stayed off. Part of the deal was providing a second key for the car. Their usual business partner was not available so they gave me contact information for someone with that business in my area and they would reimburse me. I got the key made and found out I was not charged the rate they had negotiated with the business, but a higher rate. They contacted the business and they got them to reimburse my credit card the amount over the negotiated rate and sent me a check for the balance. Everyone I dealt with was helpful and courteous. This was service after the sale going above and beyond. I would definitely feel good about buying from them again.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Crystal was great, I went to the inspection because my husband couldn?t and all the information that I got was clear and easy to understand, they got in charge of a recall that was due on our car; also the location of this place is really convenient, right in front of rose pike so you don?t have to stay at the dealership for hours without nothing to do.

I just recently purchased this car. I can say I’m pretty satisfied. It is pretty luxurious and smooth. I’m a happy customer. Would definitely recommend this car to my family members

I had such a great experience. Great customer service. Everyone was supportive and knowledgeable. I highly recommend everyone who is looking for a good reliable car.

I love the interior very comfortable seats very stylish exterior ,ride is good. My complain are those 19 inch Run flat tires are very loud . I will be replacing it with a regular tires probably a Perelli or Michellin tires. Brakes were service because it makes a tapping noise because it needs lubrication after 38000 miles .Over all This car is reliable . Just do regular maintainance and everything will be fine.

Great customer service, honest approach. Would buy from them again couldn't have asked for a better experience! The entire transaction from contact to purchase was smooth, hassle free, and very time efficient.

My wife had a 2008 with 285,000 miles and wouldn't consider any other car. Now she has the 2015 and I'm driving the 2008. Using the new one for out of town.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

I would give Coleman Infiniti high marks in every category but two stand out particularly: first the personal service I received from Enrique was very welcoming and informative. And second, I was in the market for running boards for my QX60 and he was quick to find and order just the right ones for my car and have them installed in less than a week. I also like that he remembers me and uses my name when welcoming me.

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

I traded in my car and the process went very smooth. Everyone helped me and made sure I got the best deal and was made very comfortable. They stayed after hours to make sure everything was perfect from the finance down to the floor mats before I left. I will definitely be doing business here again.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

Excellent experience at Jim Coleman Toyota/Cadillac. Brendan Coleman, Ben Lare, Ben Hernandez, and Michael Jaffee were all a pleasure to meet and deal with. They worked with me to make sure that I could secure a vehicle with proper financing and at a very quick pace. The overall experience dealing with them was excellent!

I came to this car from a 2016 Yukon which was a rolling dumpster fire. At 102k miles, I haven’t had a single failure with this car. It tows extremely well, the seat comfort is by far the best I’ve ever owned, I don’t love the exterior styling, but its such a great owner experience that it doesn’t matter. Maintenance is like owning a Camry, cheap and infrequent. AWD system makes driving in all conditions a breeze. Great vehicle.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

Purchased a new Tundra from Anthony ( Josh ) Bruffy. Had a great experience with Anthony test driving vehicles and when I made final decision, he and Chris in finance we easy to work with. No pressure whatsoever. Great experience. When I got home, I even told my wife how easy everything went. The whole staff was great. Thank you!!

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat