Scheduled a visit to the dealer with Nick in order to view and test drive a vehicle. He was very informative about the vehicle’s history and helped me understand the buying process was.
He was very friendly and helped me out with all of my questions and never felt pressured on making a decison.
From the moment that I arrived in the dealer I felt that I was in the right place, with the right salesman. Everybody was very friendly and the facilities were excellent.
I could recommend this place to anybody. My whole process went smooth. Ask for Nick.
My experience with this dealership and with Nick P. specifically was absolutely outstanding. He asked really good questions to make an excellent recommendation for the car of my dreams. At no point did I feel pressured into a purchase or ripped off. If anything, Nick did an outstanding job making sure I got the most possible for my money. Additionally, after I purchased the car, Nick walked me through the vehicle step by step to make sure every setting was what I wanted before driving off the lot. I cannot recommend Nick and this dealership enough. They are an absolute pleasure and class act.
Jamaal was very helpful and patient. He took the time to show various models and was never pushy. He immediately followed up on every question and seamlessly organized the resources of the dealership.
I love the car that I leased and would recommend this dealership to anyone interested in a jeep.
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.
Our salesman was very accommodating and patient with us as we were searching for a used vehicle, Frank spent a good part of his day making sure we were happy. Kuddos to Miss Mendon diner, the food was great.
I worked with Russell to purchase my 2018 Chrysler 300S. He made the process incredibly smooth, comfortable and was extremely friendly and helpful. I would recommend him to anyone looking for a no-pressure and relaxed environment during the usually stressful process of buying a car. I got to drive my new car off the lot that night! Thank you Imperial for providing me the opportunity to purchase my dream car.
Tofik was excellent and I can recommend him to any of my friends. The long wait for the finance office was aggravating. You shouldn't have to wait over an hour to pay!! The dealership is clean and everyone is courteous. One big complaint, is they can not put an inspection sticker on your vehicle. So another wait at a service station for an inspection sticker.
I cannot say enough about Planet Jeep from Sales to Service. THEY TRULY CARE ABOUT THEIR CUSTOMERS. Its like going to family for me. I am on a first name basis, Their service is #1 and , the Sales Dept makes the buying process Painless. You tell them what you want, and The make it happen ( Tiffany B -the best) Service Dept Nick, Dan, Mike & Tom go the extra mile for you. Thank you Planet Jeep
Went there they where expecting me and made my visit very comforting . I would take my car back there anytime I need service . Would like to thank David and his service and my visit very worthy . I would recommend anyone else that owns a Mitsubishi to go to there store
I brought my 2007 Chevy Express 3500 Roadtrek 210 in for regular maintenance & RI inspection. They went above & beyond my expectations & for a great price. I highly recommend this service dept for your Chevy. Thank you for the excellent job!
I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
Great service,Ordered part and fixed it the next day.They even bought me lunch.
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