Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
TJ went above and beyond from locating the vehicle while we were five+ hours away, starting the paperwork and assisting with financing. The dealership worked well with us including delivering the vehicle and going above and beyond with the registration process. I would highly recommend purchasing a vehicle from TJ and Sullivan's.
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I leased a Jeep Compass a couple of months ago and still completely in love with it. Michael was knowledgeable and always willing to help in anything I had a question about. It was quick, easy and painless. It was just an overall great buying experience!I would without a doubt continue to do business with Branhaven and especially Michael!
Bill handled my situation like a champ. He was thorough and empathetic to my situation. He also gets bonus points for his love of music. If all goes well in 3 years, he's very likely to have my business again. Thanks Bill! Cheers, David
I have purchased my share of cars over the years and this is the first time I felt completely satisfied after completing the deal. From the sales to the finance team they treated me with honesty and clarity. I would highly recommend anyone to Branhaven.
I highly recommend Bill for your car buying needs. He was well educated on the vehicle I was interested in and was able to answer all my questions. He even went out of his way to find me the exact vehicle I wanted, after the original vehicle had been sold. Not to mention he had all the paperwork and vehicle itself ready for me to pick up in a timely fashion. Thank you Bill!
My salesman was Michael Polvere and he was very knowledgeable, consultative, and easy to work with. He got me the car I wanted in the price range I was looking for. Everyone I interacted with from the receptionist, to Michael, to the finance manager Steve everyone had great customer service and made my car buying experience a great one! Highly recommended.
We just got our second Subaru from Premier. This is the best dealership anywhere; we drove 3 hours from the north shore of Boston to do business with them. We would not go anywhere else. The process -- from application to picking up the new vehicle -- was a completely positive one.
My husband and I were looking for a used car. We found some cars on the Brandfon Honda website and spoke with Kristen. She had the cars ready for us to test drive the same day. We were greeted by Grandell as soon as we arrived. We met with Kristen briefly and Grandell took us for a test drive in each of the cars. He was patient, knowledgeable and had a great sense of humor. We purchased a car the same day. It was the most efficient, hassle free purchase I have ever experienced. I highly recommend this dealership and our salesman Grandell! It was our first time buying from Brandfon Honda and we would definitely buy from them again in the future.
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