Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
I recently purchased a 2016 Ram 1500 Crew Cab and was treated w/ respect by all involved. It was a no pressure experience which is great. From the salesman Przemek, to the Sales Manager Jeff, to the Finance Manager Eddie, it was a pleasure doing business with them. I hope and expect that the Service Dept will be that good when any service and maintenance is required.
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
Roger located a truck for us in hours! It was exactly what we were looking for! The entire process was fast and without incident! Len and the finance team were just as awesome! Thanks to Northwest Hills!
TJ went above and beyond from locating the vehicle while we were five+ hours away, starting the paperwork and assisting with financing. The dealership worked well with us including delivering the vehicle and going above and beyond with the registration process. I would highly recommend purchasing a vehicle from TJ and Sullivan's.
This is the third time I have returned to NWH Sullivans Dealership and each time has been a better experience. Everyone I have dealt with has been terrific the team works great together. Vin has been my point man and although he certainly doesnt have to he almost creates a concierge service that you just could not find anywhere else.
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I leased a Jeep Compass a couple of months ago and still completely in love with it. Michael was knowledgeable and always willing to help in anything I had a question about. It was quick, easy and painless. It was just an overall great buying experience!I would without a doubt continue to do business with Branhaven and especially Michael!
Bill handled my situation like a champ. He was thorough and empathetic to my situation. He also gets bonus points for his love of music. If all goes well in 3 years, he's very likely to have my business again. Thanks Bill! Cheers, David
I have purchased my share of cars over the years and this is the first time I felt completely satisfied after completing the deal. From the sales to the finance team they treated me with honesty and clarity. I would highly recommend anyone to Branhaven.
I highly recommend Bill for your car buying needs. He was well educated on the vehicle I was interested in and was able to answer all my questions. He even went out of his way to find me the exact vehicle I wanted, after the original vehicle had been sold. Not to mention he had all the paperwork and vehicle itself ready for me to pick up in a timely fashion. Thank you Bill!
My salesman was Michael Polvere and he was very knowledgeable, consultative, and easy to work with. He got me the car I wanted in the price range I was looking for. Everyone I interacted with from the receptionist, to Michael, to the finance manager Steve everyone had great customer service and made my car buying experience a great one! Highly recommended.
After a car accident we were looking for a new car. We stopped in and were honest we were waiting for our settlement and just getting a feel for what was out there. Ryan , was helpful and full of information. Weeks later when we got our insurance settlement and knew we wanted a new Chrysler 300 we reached out to Ryan, he made every part of the car buying experience easy and relaxing. I brought the car in a few days later for services we bought in an extended warranty package and that was a breeze. I couldn???t be happier with my car and the experience we had.
Sales representative were very easy to work with and willing to work with me to class the deal. No high pressure sales tactics. Would recommend this dealer to anyone looking for a car.
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