IPurchase of Toyota Corolla LE 2017
November 6, 2018
I was still driving a Toyota Corolla VE (1999 model) in July 2017. The car had less than 72,000 miles on the odometer (really!) But it was getting older and needing more expensive repairs as the years have passed. Last week, I took my old car in for a regular inspection and learned that the transmission needed to be replaced and that the water pump was empty (and there were no overt signs of this to signal me). Anyway, to replace the transmission and water pump would have cost over $3,300. I left the car in the service dept. but after driving home and talking to a couple of my neighbors, who are both drivers, I decided the Corolla VE and I needed to go our separate ways. I contacted the service dept., and to their knowledge, no work had yet been done on the old car. Then I called the sales dept. Both calls were made between 7:50 p.m. and 8:10 p.m. Patrick listened patiently to my story, and I asked him whether it was worth putting so much money into this older car because even though it had low mileage, I was doing a lot of city driving, which is hard on the engine of any car. Therefore, the engine could go at any time. The age of a vehicle and how it is driven have to be taken into account. Patrick said that he would be willing to meet with me at Toyota Sales, even though it was already 8:20 p.m. when our phone conversation ended. I drove there. He showed me a couple of low-mileage cars on the lot which were leased vehicles and still in good condition. However, Toyota had a 72-month 0% APR on new vehicles going on through July 31.. And it was July 31. So I asked him to calculate if there would be a significant difference in my month payments if I were to buy a new 2017 Corolla LE versus a 2015 Corolla LE (which would include interest payment every month) after making a down payment of several thousand dollars. He said that it would not, and showed me the math. He showed me the 2017 Toyota Corolla and it was awesome. So I decided to purchase it. I have never driven a car with such good safety features and physical comfort. This is how much the Corolla has been refined over the past 18 years. I commend the assistance of Patrick Albien, Pam Borman and Jessie in taking the time to go through all the paperwork and make sure everything was in order. They were there until 11 p.m. to assist me before the end of 7/31, ensuring the July special would go into effect. This is true professionalism, accompanied by good humor. Thank you.