Great experience purchasing with Herb Chambers Danvers!
November 6, 2018
Fantastic experience, well taken care of by John Chiavaras. I came for a vehicle that I had researched extensively and found at Herb Chambers in Danvers at the right price. There was no negotiation planned since the vehicle was already right priced (best priced based on several factors within a 30 mile radius) John saw me through every detail, stayed in touch with me by phone and text over 4 days, as the vehicle completed service and recon. He saw that I was introduced to folks in service and I was able to speak with Ray in service specifically about the vehicle in order to buy with confidence. Buying this car at Herb Chambers with John, was like having a personal concierge and sales consultant. John arranged timing of visits around my schedule, answered my questions and even texted me on his day off to keep me updated. Thanks to John, I got the awesome vehicle that I came to buy. Financing was a snap with Joe Dipietro, very professional and down to earth, gave me options to choose from, no hard sell, and very respectful of my decisions. I ended up purchasing the warranty although I had not planned to at this time, once Joe reviewed the plan and how this affected my monthly payment. I can't say enough about how smoothly this went - as it should, but so often does not in my previous experiences elsewhere. The icing on the cake was John Chiavaras investment in my satisfaction across the board with every step of the process. Ultimately he helped me present the car to my wife in a very unusual manner and played his part to the hilt! (Ask him if you are lucky enough to work with him on your next vehicle purchase or lease!) Herb Chambers Danvers location is beautiful, top notch professionalism, great people who care about what they do, and are committed to being the best, and it shows. 5 stars across the board. Keep up the good work, and John... thank you so very much, for everything. ~ Josh