Used Jeep Gladiator for Sale in Gainesville, GA

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)

I was in for a recall on an 8yr old vehicle that I didn't buy from you. That didn't matter because you treated me like part of the GM Family and took care of me just like one of your own direct customers - not an experience that I can say I've always received from some GM dealerships (where I had not purchased a car) when trying to get warranty work! Keep up the good work!!! We are going to be in the market for a car within a few years and will definitely be coming to your dealership to look based primarily on this very positive experience. I was going to be coming anyways because I only live about 2 miles away BUT I will definitely now be coming and putting a Chevrolet at the top of my possibilities. I now have two options for high-quality service for my GM fleet (we own 5!) within a few miles of my house. Thanks for providing such a great experience on my one and only (so far) visit to your Service Department.

We were on our vacation and had a problem in a nearby town and were referred to this dealership from Auto Zone in Cleveland. The folks at Jacky Jones were extremely helpful and friendly. They ordered the part that was needed for our car, did the repair the following morning, and we were on our way! We were so thankful that Dodge had a dealership close by where we were staying. There was no charge for the service. Charger (2018).

I purchased my Jeep here & the service levels have always been great. Everyone is professsional & is quick to help. I brought the Jeep in for an oil change (which was covered under warranty) & asked for a tire rotation which was a little pricey ($29) & to change the air filter ($50!). $50 for an air filter change is too much for a product that costs $18 and took me, someone with an average level of car exp, around 15 minutes to change it myself. Which I happily did. Main point is that I would absolutely return to purchase another vehicle here in the future but once the warranty expires y???all have to have competitive prices for me to bring the Jeep for normal maintenance service. I get it, your a dealership, but maybe some costs need to be reviewed/adjusted in order to bring in more regular maintenance customers.

Excellent service. They did NOTtry to upsell me even though I was almost ready to go with a $200+ Automatic Transmission Fluid Exchange and service. They listened to me and diagnosed the problem on my 2002 RAM 2500 with Cummins DIesel and Automatic Trans as a strange electrical magenetic interference with the "hot" wire to the Auto Shift Solenoid, coming from the Alternator. As crazy as EMF interference from the Alternator causing the Transmission to shift erratically or NOT SHIFT AT ALL SOUNDS, they were right and saved me $200-400 or more for a new rebuilt transmission. They really know their stuff, and are honest, trustworthy and concerned about the customer in the Service Department.

I choose this dealer because they have friendly, quality,& excellant service. I did not buy my car here but they have friendlier service people, that make me feel at home , Chris & his staff are really great people & do a very complete & efficient job!!!!!!!!!!

Chris and the rest of the service team are great at what they do. I took my car in for an oil change, they identified a different, potentially major issue that my dealership missed. Repairs were done promptly, at a reasonable price, and I left happy. Thanks guys!

Not one, not two??? Yes THREE! Who???s is this woman? I love to drive, I love my Mini, and I love to drive my Mini to the tune of about 25,000 miles per year. It was a bright, sunny day and time to Visit Mall of Georgia Mini for my second service. For normal people this service would occur around year number two of ownership ??? but not this Motorist. Kaylee greeted me with a firm handshake and a smile. Yes it???s ME and I am back again. It???s almost like she knew what I wanted before I knew??? Really, I am just here for service and admiring the new Mini models; and yet I found myself - willingly - on a test drive and really enjoying myself. After about 3 hours of running this lady in circles I stuck to my guns - ???Just say no, Just say NO??? - and I drive away with the same Mini I drove in with. I think this was all part of Kaylee???s plan. Once I arrived at home I just can???t help myself, and I send Kaylee a message ??? ???If you have a convertible in British Racing Green I???ll take it???. Did I really just say that?? Of course I sent a list of additional - ridiculous demands - and my ???Wish Upon A Star??? payment - no way anyone is agreeing to this Mini extortion list. 24 hours later I am sitting at Kaylee???s desk signing for my brand spanking new, British Racing Green Convertible Mini Cooper! Who is this woman? I tried to resist, I even said NO ??? and yet Kaylee somehow managed to maneuver around all my objections and deliver the next Mini Love Affair of my life. Happiness - ???Sigh??? Seriously folks ??? Take it from this Car Guy and Mini Maniac ??? Rick Hendrick is a good man which is why I choose to buy from his dealership. Kaylee and the Team at Mall of Georgia Mini are the icing on the proverbial Mini Cake. I am certain when I walk into the dealership there is a whole bunch of eye-rolling and people hiding money, but this team always pulls through and delivers! I???m after exactly what I want with no exceptions ??? Kaylee and her team make it happen, every time! Mall of Georgia Mini has a fantastic selection of luxury sport vehicles - new and Certified Pre Owned - from Audi R8 to BMW M5 to Porsche 911 to my BELOVED Mini Cooper Convertible Commuter - KAYLEE of Rick Hendrick???s Mall of Georgia Mini delivers what you dream of. Kaylee ROCKS!