Used 2019 Jeep Grand Cherokee for sale in Commack, NY

Excellent Service Department! The only place I trust with my SUV! I've been taking my cars here for years. Great Service Manager and Staff! John is The Best!

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

The turning radius is the best for the size of this suv. The brakes are quick to respond. The 4x4 is a must. The only downside is that they aren't all standard with a trailer hitch. Love the sunroof, the all leather interior.

Jerry was a great sell man and a good place to get a car for a new driver and a used car for your teenage

Hands down the best Jeep ever.. would take it over the Santa Fe any day of the week.. there’s no comparison.. performance is excellent.. have 70,000 miles on a 2018 and a 2019.. ac went out on one but warranty covered it🙂🙂

We have purchased vehicles at BI Auto Sales a few times and each experience was a pleasant one. They made it so easy, we left very happy and excited for our new purchases. They were very patient and super helpful. For a positive car shopping experience from reliable people go to BI Auto Sales!

I absolutely love my jeep it’s comfortable reliable and completely rugged I never feel like I’m going to get stranded stuck or be taken down by anything you feel completely safe high up and well compact in this vehicle definitely worth the money I will never change my vehicle make!!! Jeep owner for GOOD!!!

This is my second dodge and when it had electrical problems, no other dealer would even look at it. I went thru FCA even contacted the State but this dealserhip volunteered to look at it. They thoroughly went over it and repaired it. Even dropped it off at my office for me. Diane and the rest of the team were great. Kept me in the loop the whole time. I cant say enough good things about this dealer.

As always Chevy 112 did a great job and a quick turnaround.

after trying to other dealerships including a different make you wouldn’t even answer the phone, I discovered Baron Honda. 40 miles from my house but worth the trip. No BS no BS no BS, that’s what I encountered everywhere but here. They found the car and the color I wanted, a fair price, and I didn’t even have to go to the dealership. John Jack was my sales person.👍🏼👍🏼👍🏼👏🏻👏🏻👏🏻

Fabrizio was wonderful - he helped me figure out which car was right for me, even though it was less expensive. The purchase process was seamless as well!

It was a quick and easy process. They have a great selection of cars. I bought my daughter her first car here. I will definitely come back.

Great bunch of guys. Jon Nowell -sales was awesome. No pushing the sales, explained everything in detail and made all attempts to get me on my price range . Nick - financing was great too. Definitely recommend Blasius South

My first experience with Napoli was a great one. The service manager Gino was professional and knowledgeable and Josh, who handled the paperwork made good impression, was kind and professional.

I went there just to browse since my brother bought a vehicle from them recently. After discovering their vast inventory selection and was greeted by a non-pressuring sales (finally!) I decided this will be the place we buy our next car. I walked out with a brand new vehicle! Thank you!

I couldn?t have had a better experience at a dealership. Victory?s team was kind caring and allowed me to make sure I was certain about the trim and financing options. I love my new car

I came into to buy a pre-owned car and Jose Gomez helped me out a lot and got me into a brand new car. Thank you Jose and thank you Stavros

Brandon c. Was great and very helpful it was a good experience here at victory would reccomend to anyone looking to purchase a vehicle .

Excellent sales people! Very friendly I will definitely keep getting my cars from this dealer. They showed me all the features in the car , I feel very confident driving my car.