Used 2020 Jeep Grand Cherokee for sale near Monroe, MI

It waS pain free. Salesman Wes Howland did a great job. I would recommend him.everything went smoothly. Wes was very friendly and knowledgeable.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Best buying experience of my life! Extremely transparent the whole way through. It was also the quickest I’ve ever been able to buy a car. Everyone was so nice! I cannot recommend them enough. If you need to buy a car this is the place to go!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

My salesperson, Mona Saad, is always welcoming and accommodating. She made sure the vehicle I picked out was ready in a timely manner and that my financing was in place for my new lease. Her expertise and kindness make my visits to the dealer a wonderful experience and I will always go back to Gordon for the excellent service that I receive.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

When I'm ready to buy, I look forward to working with them. God Bless ⛪

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Had a great experience at Newgen CDJR Dealer. Everyone was great, friendly, and informative. Would differently going back for my next car. Thank to Greg, Jay, Donna. Love the dodge hornet I bought. Runs great ride great and I love all the extras that I got on my SUV. THANKS NEWGEN

Great inventory of Jeeps, Great customer service, and Great atmosphere. The salesman Ernie Perez did a great job assisting in purchasing my new Jeep.

Good service prompt at servicing vehicle soon after check in. Also during inspection, making sure all maintenance goals being met.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing. It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number. By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on. He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal. Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives. Thank you Larry, Matt, and everyone at Charlie's!

Brian crayne excellent salesman very friendly. Got us in a car, quick and fast👍🏻😁best salesmen ever

Alexis Schultz is an amazing Service Writer in the Dave White Chevrolet Service Department She gets the job done fast and efficient, I recommend all my family & friends to see her for all their vehicles needs

Tim assisted me with a service appointment. He was extremely professional and very responsive with my questions. I would highly recommend him for service calls at Yark.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Bought a new Jeep Grand Cherokee High Altitude from here with salesman Mark McGee's help. I got what I wanted at a good price and friendly service too.