Jim Ritter was very professionL, HEIPFUL and addressed my questions. I feel lie I could go back any time and he would be just as heipful to any of my concerns/questions. Thanks Jim.
Most luxurious vehicle I ever owned
by Spacemonkey404 from Atlanta, GA
January 10, 2019
I bought my Jeep new at the dealership.
It has been the most comfortable ride with so much power.
My wife and I have both enjoyed driving it over long distances to visit family.
It has met all of our needs that we expected.
Bar none the best overall buying experience we’ve had in 25 years of buying cars. Smooth, easy and once we said, “Go,” we were out in less than an hour. Really appreciated Austin our salesman who was helpful and right on point without exerting any undo pressure.
love this truck very comfortable and reliable.
by Reno from Reno,NV
January 10, 2019
This truck is very fun to drive and very accommodating for any height. I felt very safe driving this vehicle and very comfortable. I met all my expectations and has been very dependable.
Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
I had a great experience at Knoxville carmax location.
I went in with vehicle I wanted transferred and it was available within 5 days, even though it was quite a distance from Knoxville (Boston). Will Purvis, my sales consultant, was great to work with! I don't plan to ever buy a vehicle anywhere else again!! Thanks Will and Knoxville carmax staff!
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
We are new to United States only 1.5yrs. To make it worse we moved from Illinois to Tennessee and we have only been here for 7minths. We really needed a second car as me and my wife we have only relied on one car forcing us not to maximize on our working hours. As you know USA I runned on credit we didn't even have a score since my credit card was only 4months old. When I started shopping for a car I needed someone who will accept our credit status.
I came across car max through google chrome and through their website I looked for the cars they advertised and singled out two Hyundai Elantra. My wife is new in the road so she really needed small car. It did not take 20min after I saved the car on their website. A sales representative Chris called me. He professionally introduced himself and promised to work with me. I visited the facility the next day and I loved it. Enough space to receive overwhelming customers . Chris was ready to receive me when my friend and I arrived. He gave both of us a warm firm handshake with a professional smile. I felt like I was at home though my heart was wondering whether I'll get a car due to my credit score. Chris worked with us, he guided us and in two weeks we had our car. Btw the two weeks could have been shortened if the car was here in Knoxville yard. The car was shipped at no cost to us from Lexington Kentucky to Knoxville, TN. Still I was involved in the whole process and got notified.
First SUV, and a potential Jeep Owner for Life
by Lenny from Medinah, IL
December 27, 2018
I have always like the Grand Cherokee and the Explorer, but I feel you can get a lot more for your money with the Grand Cherokee. I have the Limited trim model, and love my leather seats, heated seats, 8" display, and much more.
Bought car. Paid cash and my check reached my bank the next day . That was two weeks ago. I have not received my title yet. I will not buy another used automobile again from someone that will not give me a title for the auto whenI I pay cash for it. The title existed for this auto since it was used. Why can"t it be given to the buyer since it was a cash deal? I will have to take the Knox Co. license to my county to have it changed since they wanted to register it in Knox county.
Stylish and functional
by Vette2015 from Naperville, IL
December 20, 2018
I absolutely love my Jeep! It is beyond luxurious and very reliable. It is very comfortable for long trips and has plenty of leg room. The sound system is amazing too!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best vehicle I have ever owned
by Jamied from Hawley,Minnesota
December 18, 2018
This vehicle has gone above and beyond my expectations. The vehicle has so many upgrades that makes me feel like I am driving a luxury car. Definitely recommend a Jeep Grand Cherokee limited.
inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
by Jeffrey from Vancouver
December 20, 2018
We bought this vehicle about three years ago and been happy ever since , good value for the price although an average of 11.8 miles per gallon isn't all that great, i guess that's what you trade for the performance of a 4.7 . over all we love this Jeep .
I am in awe of this company and their forward thinking, revolutionary approach to purchasing an auto. Jon Dunaway and PALS have my sincerest thanks and appreciation for working with me to find a vehicle that not only fit into my budget but is reliable and a "sweet"ride. They were informative, patient and solicitous! I can't thank them enough and would encourage anyone now shopping for a vehicle to pencil them in as your first stop!
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
PALS is a fantastic service, and I would definitely use them again to purchase another vehicle! I am extremely satisfied with my Nissan Rogue, and Brad and David were a pleasure to work with. PALS found the perfect vehicle for me within my price range. My Rogue was in near perfect condition and had super low mileage for a 2012 model in 2016.
New Jeep Owner
by Jeeplover from Evanston, IL
December 30, 2018
Just purchased my Jeep and love it! Never owed an SUV and can feel the benefits of this great Jeep! Feel safe and enjoy the smooth drive.
Absolutely the best car buying experience I have ever had. These guys really care about the work they do and know the car buying business inside and out. Go and see Chris, I had no idea what I wanted to buy and he surprised me with an incredible car with an even more incredible price. I could not be any happier and plan to buy all of my cars there in the future.
2017 Jeep GC TrailHawk 5.7L
by Kris from Chicago, IL
December 26, 2018
Love this vehicle, I refuse to purchase anything else. I enjoy this vehicle due to its off road capabilities, options, and Hemi power. This is the first Trailhawk variant I've experienced and I'm absolutely loving it.
I have purchased two cars from PALS and both times have been a very easy and pleasant experiance. Also, I felt like I drove away with a very good deal both times. My salesman worked hard looking nationwide to find me the best mileage, condition, and price in the 4Runners I purchased. I found some on my own and they looked into those options. One was a northern vehicle and they then showed me examples of why northern vehicles are not the best option due to rust. Also, I found a killer deal in another state. They promptly opened Google reviews on that business and asked me not to waste my time and gas going to see this vehicle. Everything they told me I felt was very honest and in my best interest. I truely felt like they were ON MY SIDE!!! That is a very rare feeling when walking into a car dealer. I have since had both of my cars service with PALS and their service department is next level! They came to my work and picked up my 4Runner and left me a loaner car. When I was leaving work I walked out to a washed and vacuumed car and my fresh oil change! How cool is that?!?! I will gladly tell all my friends and family about PALS. Thanks guys!
by Ranman70 from Belle Isle, Fl.
December 15, 2018
My Jeep has plenty of room and is fun to drive. Handling and performance delivers a fun ride. I would highly recommend this vehicle to anyone who's interested.
I recently took my car in for repairs, and was very pleased with the work and the price. not many garages give you loaner cars while yours is being worked on, (and they are pretty nice cars), but will vaccum and wash your car before you get it back. they will also come and get your car, leave you a loaner, and bring it back when it is done. who does that? Todd in the service department is always professional, and knows his business.
Best Buy I’ve got
by Sean from Syracuse
January 12, 2019
Roomy and many options. Good power for a six cylinder. Great sound system and I like the styling. Not bad on gas considering it is large SUV.
I have purchased 2 vehicles from P.A.L.S and they are AWSOME to work with. Adam has found me and my wife exactly what we wanted. I purchased a Dodge 2500 and my wife a Toyota Sequoia. Todd in the service department is always friendly and takes great care of our vehicles. My wife enjoys the pick up and delivery of service and the car is always brought back washed and cleaned. I can not say enough about how great they are. Thanks
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
The vehicle is excellent. I used to own a 2010 GMC Yukon and after 8 years and 145,000 miles it literally started falling apart. After owning such a large vehicle I thought I could never do without. My wife insisted it was time to downsize, both in size and cost! After looking at potential replacement vehicles I came upon the Jeep Grand Cherokee Summit. This vehicle has satisfied my wife's desire to downsize, while at the same time offers a roomy interior with options galore. The motor is actually larger in cubic inches than what was in my Yukon and even has better gas mileage. Also I lost almost nothing in towing capacity. The jury is still out on the longevity of this vehicle, but given its quality build I expect it last well past 8 years.
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